What is Freshsales?
Freshsales provides a solution which allows you to make calls, send emails, schedule tasks and book meetings all from within the platform, enabling more sales throughout the process. Communicate with relevant context, personalize follow-ups, and automate routine tasks with Freshsales.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
91 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Freshsales?
Pros
- Performance Enhancing
- Trustworthy
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Lead Management
Sales Management
Activity and Workflow Management
Analytics and Reporting
Customer Service Management
Account and Contact Management
Mobile
Telephony and Call Center Management
Marketing Management
Quote Contract and Proposal
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Business Value Created
Breadth of Features
Vendor Support
Ease of Customization
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Freshsales Reviews
Dave G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2020
Hassle-free CRM platform
Likeliness to Recommend
What differentiates Freshsales from other similar products?
It stands out on the grounds that it gives email and telephone incorporation, event tracking, and automation all in one simple to-utilize interface. These highlights permit organizations to catch up on sale leads and oversee client connections without any problem. . It is also cost effective and reliable.
What is your favorite aspect of this product?
With Freshsales we have been able to collaborate, communicate, and increase sales productivity. It is easy to track the performance of our sales team and receive comprehensive reports as well. The user interface is easy to use and the customer support team is responsive.It also offers a free plan to users that no other CRM product in the market offers.
What do you dislike most about this product?
Customizing the dashboard is limited.
What recommendations would you give to someone considering this product?
I recommend using Freshsales for its affordable pricing plan and its array of client support options it offers. It is a great alternative for Salesforce.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
Bruce V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2020
Freshsales increases productivity of sales team
Likeliness to Recommend
What differentiates Freshsales from other similar products?
With an exceptionally instinctive UI and an amazing list of capabilities including AI-based lead scoring and intelligent workflow automations helps Salespeople to focus on building strong relationship with clients .Freshsales balances the correct parity with regards to highlights and value point.
What is your favorite aspect of this product?
Freshsales offers robust sales and marketing tools and increases productivity of sales team. Freshsales is a simple to-utilize platform that requires negligible onboarding, making it extraordinary for somebody who simply needs to get it and begin utilizing it. The more muddled highlights may require somewhat more onboarding time, yet there's very little you can do to get around that on the off chance that you need to get your business group to the following level.
What do you dislike most about this product?
Only that the reports needs more improvement.
What recommendations would you give to someone considering this product?
Nonetheless, Freshsales scores good grades in pretty much every classification, making this platform you ought to firmly think about paying little mind to the size of your business.
Pros
- Efficient Service
- Helps Innovate
- Continually Improving Product
- Reliable
Helen B.
- Role: Vendor Management
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2020
attracts and manages potential customers
Likeliness to Recommend
What differentiates Freshsales from other similar products?
Basically the difference is that there are larger management platforms, Freshsales is a small platform oriented mainly to small and medium enterprises, is divided into several parts of management is a chain of management, which together make a unit that supplements the needs of marketing and sales.
What is your favorite aspect of this product?
I like the possibility that I can have control of my sales and marketing management separately from other factors, and then I can put it all together, it has a pretty instinctive and organized dashboard so that I can see the sales and customer management in a clear and unified way.
What do you dislike most about this product?
The learning curve is quite complicated at the beginning, it requires some time to be understood, however, this is not a big problem in terms of cost, since Freshsales is quite economical to start with.
What recommendations would you give to someone considering this product?
It is recommended for small and medium enterprises, for those who want to start with automated management of online sales, and the search for potential customers to grow your business, is quite complete with its other units of fractional as the marketing, and knowing how to manage it can get the best possible.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
