Fortinet SASE Customer Reviews 2025

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Fortinet

Fortinet SASE

Composite Score

8.5 /10

CX Score

8.9 /10

47 Reviews

What is Fortinet SASE?

SASE is the future of converged security and networking. From ZTNA, SWG to cloud-delivered NGFW, the Fortinet platform provides complete readiness for embracing SASE. SASE Solution - Cloud Delivered Security for Distributed Networks

Company Details

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Awards & Recognition

Fortinet SASE won the following awards in the Secure Access Service Edge category

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2025 Data Quadrant Champion

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Service Experience
Contract Negotiation
Conflict Resolution

2024

2023 Emotional Footprint Champion

2023

Service Experience
Conflict Resolution

2023

0 Top Rated Capabilities

2 Top Rated Features

2023

Fortinet SASE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fortinet SASE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fortinet SASE?

2% Negative

0% Neutral

98% Positive

Pros

Enables Productivity
Inspires Innovation
Respectful
Security Protects

Feature Ratings

Average 78

Secure Web Gateway (SWG)

SD-WAN

Remote Browser Isolation (RBI)

Network Sandboxes

Web Application and API Protection (WAAP)

Firewall as a Service (FWaaS)

Zero Trust

Viable Alternative VS Traditional MPLS

Cloud Access Security Broker (CASB)

Enablement for Security Teams

Data Analytics / BI / AI

Vendor Capability Ratings

Average 79

Breadth of Features

Business Value Created

Quality of Features

Ease of IT Administration

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Also Featured in...

Security Service Edge

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Fortinet SASE Reviews

Moosin S.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

The All-in-One Cloud Security Solution

Likeliness to Recommend

9 /10

What differentiates Fortinet SASE from other similar products?

Fortinet FortiSASE stands out from other similar products by offering a comprehensive and unified solution for networking and security in the cloud. It includes features such as secure web gateway, universal zero-trust network access, next-generation dual-mode cloud access security broker, Firewall-as-a-Service, and Secure SD-WAN.

What is your favorite aspect of this product?

My favorite aspect of this product is its ability to simplify operations and enhance security and networking analytics.

What do you dislike most about this product?

The one thing I dislike most about it is that it may have a higher learning curve for those who are not familiar with networking and security.

What recommendations would you give to someone considering this product?

I would recommend this product to any organization looking for an all-in-one solution for their cloud security needs.

Pros

Enables Productivity
Trustworthy
Unique Features
Effective Service

Prachi D.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

A Versatile Firewall for Any Environment

Likeliness to Recommend

9 /10

What differentiates Fortinet SASE from other similar products?

What sets Fortinet FortiSASE apart from other similar products is its ability to provide traditional firewall features as well as next-generation features such as URL filtering, antivirus, and IPS. Additionally, its GUI is uncomplicated and user-friendly.

What is your favorite aspect of this product?

My favorite aspect of this product is its real-time protection from network-based attacks and its ability to block harmful resources.

What do you dislike most about this product?

One downside I have found is that application detection and SSL decryption can be improved and some classic SWG capabilities like URL rewriting and buffer management.

What recommendations would you give to someone considering this product?

If you are considering this product, it is a versatile firewall that can be used in various environments and provides multiple security functions. However, keep in mind that there may be some areas for improvement in terms of application detection and SSL decryption.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Raymund R.

Role: Consultant
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Easy to use and cost effective.

Likeliness to Recommend

8 /10

What differentiates Fortinet SASE from other similar products?

Since its caring the FortiOS DNA, the ease of use is already there. If your currently using FortiGate or any Fortinet product then the day to day administrative task is just walk in the park. Application control and Web Filter is as great or even more powerful than the traditional setup. What I want to see though is, for the product to compete closely with the SASE provider leaders like Zscaler which is cloud native SASE. SAML integration to other vendor also need to improve.

What is your favorite aspect of this product?

Ease of use for both end users and IT administration. Its integration with on-prem firewall was also great especially for ZTNA.

What do you dislike most about this product?

CASB and SSO integration.

What recommendations would you give to someone considering this product?

Contact your IT Vendor/partner. You can also contact me or any of my peers, as we can give you proof of concept and value to this product. Its not as capable as the SASE leaders but if the core function is what you need then this is the product for you. Price to Value is really that efficient.

Pros

Enables Productivity
Effective Service
Client Friendly Policies
Generous Negotitation

Cons

Commodity Features

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Fortinet SASE

What is Fortinet SASE?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Emotional Footprint Champion

Fortinet SASE Ratings

89 Likeliness to Recommend

98 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Fortinet SASE?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Secure Web Gateway (SWG) Protects corporate users and networks from web-based malware, controls employee behavior on the Internet, and helps prevent data loss.

SD-WAN Separates the data and control plane from its hardware, virtualizing the network.聽

Remote Browser Isolation (RBI) Separate your users' web browsing activity from the local network and its infrastructure, preventing browser-based attacks on the network.

Network Sandboxes Sandboxes聽are used to safely execute suspicious code without risking harm to the host device or聽network.

Web Application and API Protection (WAAP) Provides protective capabilities that leverage effective web request inspection prior to reaching the API such as Next-Gen WAF, RASP, DDoS etc.

Firewall as a Service (FWaaS) Next-generation firewall capabilities that include web filtering, advanced threat protection, intrusion prevention system, and Domain Name System security.

Zero Trust Provides features that enable a zero trust architecture, including device authentication and user contextual risk based authentication.

Viable Alternative VS Traditional MPLS Organizations may want to migrate away from traditional MPLS and leverage a platform to provision convergence and flexibility regarding deployment of security.

Cloud Access Security Broker (CASB) Intermediary between an organization's users and one or more cloud services, allowing the enforcement of certain types of security policies in the cloud.

Enablement for Security Teams Enablement for Security to know the layers of protection deployed and not just rely on the carrier to only provide the connection.

Data Analytics / BI / AI Integration of capability to mine data from incoming sources (SIEM, logs, vulnerability tools, threat databases, etc) in real-time and apply rules.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Security Service Edge

Fortinet SASE Reviews

Moosin S.

The All-in-One Cloud Security Solution

Likeliness to Recommend

Pros

Prachi D.

A Versatile Firewall for Any Environment

Likeliness to Recommend

Pros

Raymund R.

Easy to use and cost effective.

Likeliness to Recommend

Pros

Cons

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Title

Feature Ratings

Secure Web Gateway (SWG)

SD-WAN

Remote Browser Isolation (RBI)

Network Sandboxes

Web Application and API Protection (WAAP)

Firewall as a Service (FWaaS)

Zero Trust

Viable Alternative VS Traditional MPLS

Cloud Access Security Broker (CASB)

Enablement for Security Teams

Data Analytics / BI / AI

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Ease of IT Administration

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Availability and Quality of Training