Fortinet SASE Customer Reviews 2025

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Fortinet

Fortinet SASE

Composite Score

8.5 /10

CX Score

8.9 /10

47 Reviews

What is Fortinet SASE?

SASE is the future of converged security and networking. From ZTNA, SWG to cloud-delivered NGFW, the Fortinet platform provides complete readiness for embracing SASE. SASE Solution - Cloud Delivered Security for Distributed Networks

Company Details

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Awards & Recognition

Fortinet SASE won the following awards in the Secure Access Service Edge category

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2025 Data Quadrant Champion

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Service Experience
Contract Negotiation
Conflict Resolution

2024

2023 Emotional Footprint Champion

2023

Service Experience
Conflict Resolution

2023

0 Top Rated Capabilities

2 Top Rated Features

2023

Fortinet SASE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fortinet SASE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fortinet SASE?

2% Negative

0% Neutral

98% Positive

Pros

Enables Productivity
Inspires Innovation
Respectful
Security Protects

Feature Ratings

Average 78

Secure Web Gateway (SWG)

SD-WAN

Remote Browser Isolation (RBI)

Network Sandboxes

Web Application and API Protection (WAAP)

Firewall as a Service (FWaaS)

Zero Trust

Viable Alternative VS Traditional MPLS

Cloud Access Security Broker (CASB)

Enablement for Security Teams

Data Analytics / BI / AI

Vendor Capability Ratings

Average 79

Breadth of Features

Business Value Created

Quality of Features

Ease of IT Administration

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Also Featured in...

Security Service Edge

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Fortinet SASE Reviews

Kaviarasu K.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

The features are very good and easy to make polici

Likeliness to Recommend

9 /10

What differentiates Fortinet SASE from other similar products?

The unique features

What is your favorite aspect of this product?

easy to administrate

What do you dislike most about this product?

user-friendly Ui and dashboards

What recommendations would you give to someone considering this product?

Good to go for this product

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Divakar M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Easy to use and implement. But less documentation

Likeliness to Recommend

8 /10

What differentiates Fortinet SASE from other similar products?

Feature Enhancements and product integration with existing Fortinet product

What is your favorite aspect of this product?

ZTNA and PIA

What do you dislike most about this product?

No proper documentations

What recommendations would you give to someone considering this product?

Get a BPS assistance from TAC else It could take lot of time to learn the product

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Naveed A.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Firewall and endpoint security in one Interface

Likeliness to Recommend

5 /10

What differentiates Fortinet SASE from other similar products?

It could be a nice product wirh features like build in firewall and endpoint management system. Ztna and swg are outstanding features which separates fortinet from its competitors.

What is your favorite aspect of this product?

Its gui is my favourit aspect. As a customer we dont have to manage any firewall or ems which is actually working behind this product. Everything is built in and managed by fortinet.

What do you dislike most about this product?

Ztna. This feature is not completely developed or integrated properly. Fortinet advertises this as a main selling point of this product but it has so many bugs. This has to be more worked on.

What recommendations would you give to someone considering this product?

Please try first. Dont go for any bit order on this product. it might disappoint you. But firsr try with 20-25 users and check the results.

Pros

Efficient Service
Caring
Client Friendly Policies
Enables Productivity

Cons

Leverages Incumbent Status
Commodity Features
Under Delivered

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Fortinet SASE

What is Fortinet SASE?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Emotional Footprint Champion

Fortinet SASE Ratings

89 Likeliness to Recommend

98 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Fortinet SASE?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Secure Web Gateway (SWG) Protects corporate users and networks from web-based malware, controls employee behavior on the Internet, and helps prevent data loss.

SD-WAN Separates the data and control plane from its hardware, virtualizing the network.聽

Remote Browser Isolation (RBI) Separate your users' web browsing activity from the local network and its infrastructure, preventing browser-based attacks on the network.

Network Sandboxes Sandboxes聽are used to safely execute suspicious code without risking harm to the host device or聽network.

Web Application and API Protection (WAAP) Provides protective capabilities that leverage effective web request inspection prior to reaching the API such as Next-Gen WAF, RASP, DDoS etc.

Firewall as a Service (FWaaS) Next-generation firewall capabilities that include web filtering, advanced threat protection, intrusion prevention system, and Domain Name System security.

Zero Trust Provides features that enable a zero trust architecture, including device authentication and user contextual risk based authentication.

Viable Alternative VS Traditional MPLS Organizations may want to migrate away from traditional MPLS and leverage a platform to provision convergence and flexibility regarding deployment of security.

Cloud Access Security Broker (CASB) Intermediary between an organization's users and one or more cloud services, allowing the enforcement of certain types of security policies in the cloud.

Enablement for Security Teams Enablement for Security to know the layers of protection deployed and not just rely on the carrier to only provide the connection.

Data Analytics / BI / AI Integration of capability to mine data from incoming sources (SIEM, logs, vulnerability tools, threat databases, etc) in real-time and apply rules.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Security Service Edge

Fortinet SASE Reviews

Kaviarasu K.

The features are very good and easy to make polici

Likeliness to Recommend

Pros

Divakar M.

Easy to use and implement. But less documentation

Likeliness to Recommend

Pros

Naveed A.

Firewall and endpoint security in one Interface

Likeliness to Recommend

Pros

Cons

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Title

Feature Ratings

Secure Web Gateway (SWG)

SD-WAN

Remote Browser Isolation (RBI)

Network Sandboxes

Web Application and API Protection (WAAP)

Firewall as a Service (FWaaS)

Zero Trust

Viable Alternative VS Traditional MPLS

Cloud Access Security Broker (CASB)

Enablement for Security Teams

Data Analytics / BI / AI

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Ease of IT Administration

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Availability and Quality of Training