Fortinet Fortigate NGFW Customer Reviews 2025

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Fortinet

Fortinet Fortigate NGFW

Composite Score

9.0 /10

CX Score

9.3 /10

150 Reviews

What is Fortinet Fortigate NGFW?

FortiGate enterprise firewalls reduce complexity and improve overall security posture by providing full visibility into users, devices, applications and threats on the network, with the ability to apply advanced threat protection anywhere in the network.

Company Details

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Awards & Recognition

Fortinet Fortigate NGFW won the following awards in the Next Generation Firewall category

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2025 Data Quadrant Champion

Latest Award, 2025

10 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

7 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2021 Data Quadrant Champion

2021

Fortinet Fortigate NGFW Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fortinet Fortigate NGFW.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fortinet Fortigate NGFW?

0% Negative

1% Neutral

99% Positive

Pros

Security Protects
Reliable
Respectful
Continually Improving Product

Feature Ratings

Average 83

Virtual Private Network

Advanced Threat Protection

Web Content Filtering

Deep Packet Inspection

Off Premise Cloud Firewalls

Application Control

Identity Based Control

Network Access Control

Virtual Firewall

Encrypted Data Control

Sandboxing

Vendor Capability Ratings

Average 82

Ease of IT Administration

Ease of Implementation

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Also Featured in...

Unified Threat Management

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Fortinet Fortigate NGFW Reviews

Luis F.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Fortinet Fortigate NGFW from other similar products?

Increased security fluidity

What is your favorite aspect of this product?

High data fluidity

What do you dislike most about this product?

I hate nothing to complain abort.

What recommendations would you give to someone considering this product?

Have a dedicated Firewall analyst

Pros

Helps Innovate
Efficient Service
Effective Service
Inspires Innovation

Esat Yasar C.

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Reliable performance in high traffic

Likeliness to Recommend

10 /10

What differentiates Fortinet Fortigate NGFW from other similar products?

I used the Fortigate device effectively in the company I worked in the online retail sector. It worked very stable in terms of performance, especially during campaign periods under very serious traffic. For example, when I saw 2 million instant concurrent sessions at Fortigate, which is the gateway of all environments, while there were nearly 250 concurrent users on the site, the device's CPU was 27% and memory was 29%.

What is your favorite aspect of this product?

Performance Easy to use and manage Easy to integrate other systems Troubleshooting

What do you dislike most about this product?

There is no negative feature

What recommendations would you give to someone considering this product?

It is perfect for a business model focused on performance and speed. It is a complete price-performance solution.

Pros

Helps Innovate
Reliable
Performance Enhancing
Effective Service

Akalezi T.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2024

Best solution for VPN and network security needs

Likeliness to Recommend

10 /10

What differentiates Fortinet Fortigate NGFW from other similar products?

Fortinet is best suited for network security needs.

What is your favorite aspect of this product?

The web filtering and packet inspection is thorough.

What do you dislike most about this product?

To be honest, I love product

What recommendations would you give to someone considering this product?

What exactly do you want to achieve, is it VPN, anti virus, fortinet is for you

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Fortinet Fortigate NGFW

What is Fortinet Fortigate NGFW?

Company Details

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Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2021 Data Quadrant Champion

Fortinet Fortigate NGFW Ratings

92 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Fortinet Fortigate NGFW?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Virtual Private Network Offers IPSEC (for site-to-site tunnels) and SSL VPN (for remote access) options.

Advanced Threat Protection ATP refers to a category of security solutions that defend against sophisticated malware or hacking-based attacks targeting sensitive data.

Web Content Filtering Restrictive filtering of web surfing to limit exposure to harmful and inappropriate sites.

Deep Packet Inspection Control and enforcement of protocols including industrial protocols.

Off Premise Cloud Firewalls Firewall features offered as a service at lower cost and scalable infrastructure

Application Control The solution provides ICAP support, anti-circumvention support, and an auto-record function of all traffic session details.

Identity Based Control Mapping of specific security policies to defined user groups and individuals.

Network Access Control Endpoint integration to ensure each connecting device has appropriate security.

Virtual Firewall A VF runs entirely within a virtual environment and provides packet filtering and monitoring provided by a physical firewalls

Encrypted Data Control Native decryption and re-encryption of SSL and SFTP traffic for thorough inspection.

Sandboxing Sandboxing聽is a software management strategy that isolates applications from critical system resources and other programs and tests its contents

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Unified Threat Management

Fortinet Fortigate NGFW Reviews

Luis F.

Fantastic product!

Likeliness to Recommend

Pros

Esat Yasar C.

Reliable performance in high traffic

Likeliness to Recommend

Pros

Akalezi T.

Best solution for VPN and network security needs

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Virtual Private Network

Advanced Threat Protection

Web Content Filtering

Deep Packet Inspection

Off Premise Cloud Firewalls

Application Control

Identity Based Control

Network Access Control

Virtual Firewall

Encrypted Data Control

Sandboxing

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support