Fortinet Fortigate NGFW Customer Reviews 2025

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Fortinet

Fortinet Fortigate NGFW

Composite Score

9.0 /10

CX Score

9.3 /10

150 Reviews

What is Fortinet Fortigate NGFW?

FortiGate enterprise firewalls reduce complexity and improve overall security posture by providing full visibility into users, devices, applications and threats on the network, with the ability to apply advanced threat protection anywhere in the network.

Company Details

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Awards & Recognition

Fortinet Fortigate NGFW won the following awards in the Next Generation Firewall category

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2025 Data Quadrant Champion

Latest Award, 2025

10 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

7 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2021 Data Quadrant Champion

2021

Fortinet Fortigate NGFW Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fortinet Fortigate NGFW.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fortinet Fortigate NGFW?

0% Negative

1% Neutral

99% Positive

Pros

Security Protects
Reliable
Respectful
Continually Improving Product

Feature Ratings

Average 83

Virtual Private Network

Advanced Threat Protection

Web Content Filtering

Deep Packet Inspection

Off Premise Cloud Firewalls

Application Control

Identity Based Control

Network Access Control

Virtual Firewall

Encrypted Data Control

Sandboxing

Vendor Capability Ratings

Average 82

Ease of IT Administration

Ease of Implementation

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Also Featured in...

Unified Threat Management

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Fortinet Fortigate NGFW Reviews

Rogba A.

Role: Sales Marketing
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

FortiGate leader in Network security

Likeliness to Recommend

9 /10

What differentiates Fortinet Fortigate NGFW from other similar products?

Malware and intrusion protection at it's best

What is your favorite aspect of this product?

Provide more control and visibility over your network.

What do you dislike most about this product?

1. Threat Management 2. No alerts for Data leaks

What recommendations would you give to someone considering this product?

The centralized management and ease of administration make the Fortigate firewalls a clear choice for my organization.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Owoyale O.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2023

The Product is simply fantastic.

Likeliness to Recommend

10 /10

What differentiates Fortinet Fortigate NGFW from other similar products?

Ease of configuration on the GUI Administration is quite simple,secure and effective

What is your favorite aspect of this product?

The ease of administering the Appliances and the GUI color.

What do you dislike most about this product?

The initial CLI setup.

What recommendations would you give to someone considering this product?

Its a Simple yet very effective appliance to secure your network from a very extensive range of threats.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jul 2023

Product that requires Minimal IT Knowledge

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Efficient Service
Inspires Innovation
Caring

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Fortinet Fortigate NGFW

What is Fortinet Fortigate NGFW?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2021 Data Quadrant Champion

Fortinet Fortigate NGFW Ratings

92 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Fortinet Fortigate NGFW?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Virtual Private Network Offers IPSEC (for site-to-site tunnels) and SSL VPN (for remote access) options.

Advanced Threat Protection ATP refers to a category of security solutions that defend against sophisticated malware or hacking-based attacks targeting sensitive data.

Web Content Filtering Restrictive filtering of web surfing to limit exposure to harmful and inappropriate sites.

Deep Packet Inspection Control and enforcement of protocols including industrial protocols.

Off Premise Cloud Firewalls Firewall features offered as a service at lower cost and scalable infrastructure

Application Control The solution provides ICAP support, anti-circumvention support, and an auto-record function of all traffic session details.

Identity Based Control Mapping of specific security policies to defined user groups and individuals.

Network Access Control Endpoint integration to ensure each connecting device has appropriate security.

Virtual Firewall A VF runs entirely within a virtual environment and provides packet filtering and monitoring provided by a physical firewalls

Encrypted Data Control Native decryption and re-encryption of SSL and SFTP traffic for thorough inspection.

Sandboxing Sandboxing聽is a software management strategy that isolates applications from critical system resources and other programs and tests its contents

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Unified Threat Management

Fortinet Fortigate NGFW Reviews

Rogba A.

FortiGate leader in Network security

Likeliness to Recommend

Pros

Owoyale O.

The Product is simply fantastic.

Likeliness to Recommend

Pros

Product that requires Minimal IT Knowledge

Likeliness to Recommend

Pros

Most Popular Fortinet Fortigate NGFW Comparisons

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Title

1
Since last award

Feature Ratings

Virtual Private Network

Advanced Threat Protection

Web Content Filtering

Deep Packet Inspection

Off Premise Cloud Firewalls

Application Control

Identity Based Control

Network Access Control

Virtual Firewall

Encrypted Data Control

Sandboxing

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support