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Flock Logo Award Winner Product Badge
Flock Logo Award Winner Product Badge
Flock

Flock

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Flock
9.1 /10

What is Flock?

Flock developed and marketed the only web browser designed to enhance the active online social user鈥檚 experience and liberate them from the complexities of managing multiple social networks, web mail, media, news feeds and blogs. With Flock, users could discover, enjoy and share the relationships and content they are passionate about.

Company Details


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Awards & Recognition

Flock won the following awards in the Business Instant Messaging - Midmarket category

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Flock Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Flock.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Flock?

2% Negative
0% Neutral
98% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Fair

Feature Ratings

Average 88

Screen Sharing

91

Instant Messaging

90

File Sharing Collaboration

90

Search

89

Document Collaboration

88

Integration With Productivity Tools

88

Task Management

88

Voice and Video Collaboration

87

Granular Access Management

87

Cross Platform Support

86

Notifications

86

Vendor Capability Ratings

Average 88

Ease of Implementation

93

Ease of IT Administration

91

Ease of Data Integration

89

Quality of Features

89

Ease of Customization

88

Vendor Support

88

Usability and Intuitiveness

88

Breadth of Features

87

Product Strategy and Rate of Improvement

87

Business Value Created

86

Availability and Quality of Training

86

Flock Reviews

Robert H.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Wonderful Features and Performance

Likeliness to Recommend

9 /10

What differentiates Flock from other similar products?

Oly the relevant stakeholders are able to access relevant information at right time.

What is your favorite aspect of this product?

Ability to centralise tools,information and people.

What do you dislike most about this product?

I have none to report.

What recommendations would you give to someone considering this product?

This tool is perfect.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Riley W.

  • Role: Operations
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Empowering Teams with Seamless Collaboration.

Likeliness to Recommend

8 /10

What differentiates Flock from other similar products?

One key differentiating factor of Flock is its robust built-in productivity features. Unlike other similar products, Flock offers not only messaging and sharing capabilities but also task management, shared to-do lists, and polls. These additional features streamline team collaboration and help keep everyone organized and aligned.

What is your favorite aspect of this product?

My favorite aspect of Flock is its seamless integration with third-party applications. The ability to connect Flock with other popular tools such as Google Drive, Trello, and GitHub allows for efficient workflow management and easy access to important files and information. It simplifies our work processes and boosts productivity.

What do you dislike most about this product?

While I appreciate Flock's overall functionality, one aspect that could be improved is the search feature. At times, it can be challenging to find specific messages or files, especially when dealing with large amounts of data. Enhancing the search capabilities would make it easier to locate information quickly.

What recommendations would you give to someone considering this product?

If you're considering using Flock, I highly recommend taking advantage of its various collaboration features, such as shared to-do lists and polls. These tools can significantly improve team coordination and decision-making. Additionally, make sure to explore the available integrations and customize Flock according to your team's specific needs to maximize its benefits.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Saves Time

Cons

  • Vendor Friendly Policies
  • Less Generous
  • Slower Product Innovation

Midori S.

  • Role: Consultant
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

The perfect connection in collaborative work

Likeliness to Recommend

9 /10

What differentiates Flock from other similar products?

Flock offers integrations with an impressive variety of apps such as Google Drive, Trello and GitHub, allowing teams to manage their work without leaving the platform. This feature eliminates the need to jump between multiple apps, improving efficiency. Flock's channels feature allows teams to organize conversations by specific projects or topics. This not only reduces clutter, but also makes it easier to find relevant information in the future

What is your favorite aspect of this product?

I use Flock in my organization as an essential tool for team communication and collaboration. In an environment where inefficient communication can become a significant obstacle, Flock addresses precisely this problem by centralizing team interactions, facilitating the exchange of ideas and task management. From day-to-day use of real-time chats to scheduling meetings, Flock covers a wide spectrum of needs, becoming the core of our collaboration.

What do you dislike most about this product?

Notifications can sometimes be intrusive. If not configured properly, one can feel overwhelmed by the amount of messages.

What recommendations would you give to someone considering this product?

The use of Flock is especially appropriate in scenarios such as project management in remote teams, where clear communication is key. The platform is well suited to dynamic environments where teams need to continually share information and update tasks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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