What is Firstup?
Firstup is redefining the digital employee experience to put people first and lift companies up. Firstup makes communication solutions that build authentic engagement and create two-way conversation between employees and companies. The Firstup orchestration engine connects every worker, everywhere, on any device with personalized information that helps them do their best work.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceFirstup Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Firstup.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Firstup?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Emergency Notification
Mobile
Newsletter Creation
Intranet
Surveys and Polling
Rewards Recognition
Single Sign-On (SSO)
News Feeds, Alerts & Notifications
Instant Messaging
Employee Directory
Application Integration
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Firstup Reviews
Ayaan K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Good, but difficult to modify our agency
Likeliness to Recommend
What differentiates Firstup from other similar products?
Trying to reduce the number of group emails sent, but I don't believe there has been enough adoption for the advantages to become apparent. We still need to write a post on Social Chorus and send emails to our contacts with the link to the post. Some individuals simply don't care about the fast we use.
What is your favorite aspect of this product?
I appreciate that anyone at the company can post on it. Push notifications and images are also available. Having all of our news and information in one location is convenient.
What do you dislike most about this product?
Push notifications and posts can be directed at particular geographic areas. For instance, not every event that happens in our New York office also happens in our offices in California. You should be able to search for posts, too. Once a post is obscured by other postings, it becomes difficult to find.
What recommendations would you give to someone considering this product?
One of the platform's benefits is the simplicity of use. Other features include the automation and scheduling of postings, the automatic addition of hashtags, and the capability for users to submit their own content for evaluation.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Effective Service
Rajiv R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
makes it simple for a big team to share
Likeliness to Recommend
What differentiates Firstup from other similar products?
We switched our internal sharing processes with DynamicSignal because it takes a lot less time and produces far better outcomes. The introduction of a leaderboard has greatly boosted staff motivation.
What is your favorite aspect of this product?
A dynamic Signal is a simple-to-use tool for promoting postings, articles, and news within a company and using the influence of staff members' social networks for news dissemination.
What do you dislike most about this product?
The suggested share text must be Twitter-friendly, which I dislike because it severely restricts you, and the mobile version is not particularly admin-friendly. When this happens, it merely takes a little more work from the administrator to get everyone signed up. However, I believe that the problem lies more with our email settings than with Dynamic Signal.
What recommendations would you give to someone considering this product?
With Dynamic Signal, it's simple to engage your entire staff in social media and help them understand how it affects marketing data. It also incorporates gaming.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service
Preetam S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Review of Social Chorus
Likeliness to Recommend
What differentiates Firstup from other similar products?
I participated in the SC implementation phases with a fresh emphasis on personalization. Agents now have a way to market those offers again on Social Media network platforms in accordance with the timing of promotional offer campaigns.
What is your favorite aspect of this product?
I appreciate that it gives each member of the sales department a unique means of self-promotion. It's a different channel that offers more customization. We regularly assess the influence of our socially shared blog pieces, case studies, white papers, and reports using the SocialChorus admin dashboard and insights. It is simple to use and makes performance monitoring simple.
What do you dislike most about this product?
The admin dashboard, user platform, and knowledgebase could all use a single sign-on. The product doesn't provide adequate reporting. When integrating Company-profiles, the tool was a little trickier, but connecting individual networks was simple and straightforward.
What recommendations would you give to someone considering this product?
We're making it simple for our staff members to distribute our content assets from a single location. We were able to increase brand recognition and maintain a steady stream of the social media material.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
