FileWave Mobile Device Management Customer Reviews 2025 |

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FileWave

FileWave Mobile Device Management

Composite Score

8.1 /10

CX Score

8.5 /10

34 Reviews

What is FileWave Mobile Device Management?

FileWave provides an all-in-one multi-platform device management solution that enables IT teams to efficiently manage their organization鈥檚 diverse and growing population of users, device, and content across macOS, iOS, Windows, Chrome OS, and Android. FileWave鈥檚 cutting-edge SAAS solution enables you to update your devices remotely. Plus, you can pack and distribute content effortlessly from one convenient platform.

Company Details

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Awards & Recognition

FileWave Mobile Device Management won the following awards in the Enterprise Mobile Management category

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2025 Data Quadrant Champion

Latest Award, 2025

4 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

6 Top Rated Features

2023

FileWave Mobile Device Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FileWave Mobile Device Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FileWave Mobile Device Management?

4% Negative

0% Neutral

96% Positive

Pros

Performance Enhancing
Altruistic
Client's Interest First
Helps Innovate

Feature Ratings

Average 83

Mobile Productivity

Expense Management

Security Management

Application Management

Content Management

User Privacy

Reporting

Single Pane of Glass

Integration with ITSM and ITAM Tools

Location Services

Mobile Device Management

Vendor Capability Ratings

Average 81

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Breadth of Features

Ease of Data Integration

Business Value Created

Ease of Customization

FileWave Mobile Device Management Reviews

Andrea g.

Role: Operations
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Susan and friend are awesome!!

Likeliness to Recommend

8 /10

What differentiates FileWave Mobile Device Management from other similar products?

Everything sksn

What is your favorite aspect of this product?

The iPad help

What do you dislike most about this product?

Not a lot! You鈥檙e great!

What recommendations would you give to someone considering this product?

Everyone should get it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Fantastic product

Likeliness to Recommend

9 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Cory H.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Enjoy using Filewave

Likeliness to Recommend

9 /10

What differentiates FileWave Mobile Device Management from other similar products?

First to market

What is your favorite aspect of this product?

Familiar, robust

What do you dislike most about this product?

Na.

What recommendations would you give to someone considering this product?

Buy it!!!!

Pros

Reliable
Enables Productivity
Saves Time
Client Friendly Policies

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FileWave Mobile Device Management

What is FileWave Mobile Device Management?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

FileWave Mobile Device Management Ratings

89 Likeliness to Recommend

2 Since last award

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love FileWave Mobile Device Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mobile Productivity How well the solution integrates with business processes, integrates with mobile applications, and enables the user to be securely empowered on mobile devices.

Expense Management Includes reporting and alerting on usage and roaming, application-level data usage, and split billing for voice and/or data.

Security Management The ability to deploy security settings to iOS and Android devices, either corporate-issued or personally-owned.

Application Management The ability to deploy applications to any managed device, and then to containerize those applications and manage the data within.

Content Management Able to separate work content and work email from personal content, and able to manage the content within the work container.

User Privacy How well the solution ensures that the user鈥檚 personal data and personal apps are separate from corporate data and corporate management.

Reporting The ability of IT to generate useful reports about mobile devices and mobility services.

Single Pane of Glass Managing multiple devices and operating systems from the same portal.

Integration with ITSM and ITAM Tools The ability to integrate with ITSM tools for incident management, service request management, asset management, and patch management.

Location Services Ability to selectively apply policies or to distribute applications based on the device鈥檚 location.

Mobile Device Management The ability to deploy management settings to iOS and Android devices, either corporate-issued or personally-owned.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

FileWave Mobile Device Management Reviews

Andrea g.

Susan and friend are awesome!!

Likeliness to Recommend

Pros

Fantastic product

Likeliness to Recommend

Pros

Cory H.

Enjoy using Filewave

Likeliness to Recommend

Pros

Most Popular FileWave Mobile Device Management Comparisons

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Title

2
Since last award

2
Since last award

Feature Ratings

Mobile Productivity

Expense Management

Security Management

Application Management

Content Management

User Privacy

Reporting

Single Pane of Glass

Integration with ITSM and ITAM Tools

Location Services

Mobile Device Management

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Breadth of Features

Ease of Data Integration

Business Value Created

Ease of Customization