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FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.1 /10
CX Score
9.3 /10
Category
FigJam
9.1 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Reliable
  • Respectful

Feature Ratings

Average 88

Infinite Canvas

91

Collaboration

91

Annotation

88

Role-Based Access

88

Sticky Notes

88

Screen Sharing

86

Multimedia Content

85

Record, Save, and Export Canvases

84

Integration with Meeting Solutions

83

Surveys and Polling

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Usability and Intuitiveness

88

Product Strategy and Rate of Improvement

87

Business Value Created

87

Quality of Features

86

Breadth of Features

86

Ease of Data Integration

84

Ease of Customization

83

Availability and Quality of Training

83

Ease of IT Administration

82

Vendor Support

82

FigJam Reviews

Alenandro S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

For user interface design.

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

FigJam is unique in that it enables real-time and distant collaboration by allowing many users to work concurrently on the same file. Any changes made by one user instantly affect the other users as well.

What is your favorite aspect of this product?

Like FigJam can annotate, comment, and start conversations about work-in-progress diagrams and prototypes using sticky notes and comments.

What do you dislike most about this product?

Since FigJam is a cloud-based tool, it needs a steady internet connection to function.

What recommendations would you give to someone considering this product?

I advise With FigJam, you can quickly and easily build high-quality diagrams and prototypes using a range of pre-designed templates and reusable elements like shapes and icons.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Maryam A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

For design and visualization ideas,

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

With the numerous drawing, shape, line, and text tools available in FigJam, you can efficiently convey your ideas and produce sketches, diagrams, and other visual aids. Interactions among team members are facilitated by the real-time addition of comments, annotations, and reactions.

What is your favorite aspect of this product?

With FigJam, you can expedite the design process and get started immediately by utilizing its library of pre-designed pieces and templates.

What do you dislike most about this product?

As FigJam is optimized for the Google Chrome browser, it might not be as user-friendly in other browsers.

What recommendations would you give to someone considering this product?

I suggest using FigJam since it facilitates team and remote collaboration by allowing several users to work concurrently on the same document.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vijayraj H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Convenient and easy for a UX/Product designer

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

I have used Miro and Mural before which are very familiar to Figjam. White boarding and colaboration is a need for the day for Product designer or UX Designer. Often we end up paying additional money to subscribe new tools/software. Figjam however comes free with figma which is usually subscribed by most/all designers Having templates/prebuilt canvases help save lot of time. Code block is a unique figjam feature i have not personally observed in any other whiteboard Additionally figjam has been created keeping Designers in mind while the other competitors cater to wider user groups.

What is your favorite aspect of this product?

Templates for empathy mapping and user persona have helped me present my ideas way more better and structured. Additionally copying from figma -> figjam or figjam -> figma is a easy task which saves me a ton of time.

What do you dislike most about this product?

I think that figjam as a tool is created mostly for designer ecosystem and needs to have learning curve in case somebody else needs to use it.

What recommendations would you give to someone considering this product?

If you have an in-house design team and looking for a white boarding or collaboration tool. Opt for figma and figjam. Best value for money choice you would get

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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