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What is FastSpring?
FastSpring is the trusted ecommerce partner for companies that sell software around the world. Companies using FastSpring鈥檚 full-service ecommerce solution sell more, stay lean, and compete big. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with an office in Amsterdam.
Company Details
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Get AssistanceFastSpring Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on FastSpring.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
99 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FastSpring?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payment Processing
Shopping Cart Management
Multi-Storefront
Content Localization
ERP Integration
Guided Selling
Content Management
Catalog Management
Order Management
Integrated Search
Reporting and Analytics
Vendor Capability Ratings
Vendor Support
Business Value Created
Quality of Features
Ease of IT Administration
Breadth of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
FastSpring Reviews
Anton S.
- Role: C-Level
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Aug 2020
Very reliable and flexible
Likeliness to Recommend
What differentiates FastSpring from other similar products?
Easy to use API
What is your favorite aspect of this product?
Service reliability
What do you dislike most about this product?
Some limitations in control panel
What recommendations would you give to someone considering this product?
I think this is the best ever SAAS platform for small bussines
Pros
- Efficient Service
- Effective Service
- Saves Time
- Transparent
Daryl W.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2020
Powerful E-Commerce Platform for Small Price
Likeliness to Recommend
What differentiates FastSpring from other similar products?
Ease of use
What is your favorite aspect of this product?
Cheap prices with many features
What do you dislike most about this product?
Not as many options in their Contextual Commerce as in their Classic Commerce
What recommendations would you give to someone considering this product?
Go to their website and try it out
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2020
Complete joke avoid
Likeliness to Recommend
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
