What is eG Enterprise?
eG Enterprise is a total performance management solution that provides automated monitoring, diagnosis, and reporting to troubleshoot application slowdowns, user experience issues, network outages, virtualization bottlenecks, server failures, storage hotspots, and more. eG Enterprise uses a combination of agent-based and agentless approach to monitor the health and performance of the entire IT infrastructure from application code to bare metal across physical, virtual and cloud, and hybrid IT environments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love eG Enterprise?
Pros
- Friendly Negotiation
- Trustworthy
- Efficient Service
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Real User Monitoring
Server Monitoring
Cloud/On-Prem/Hybrid Deployment
Application Metric Reporting
Synthetic Monitoring (RUM)
Scalability
Code Performance Monitoring
Error Reporting
Enterprise Cloud Platform Support
Non-Commodity Operating Systems
Application Discovery
Vendor Capability Ratings
Breadth of Features
Ease of IT Administration
Vendor Support
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
eG Enterprise Reviews
Wong C.
- Role: Information Technology
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Nov 2022
Easy to use.
Likeliness to Recommend
What differentiates eG Enterprise from other similar products?
Ease of usage and configuration
What is your favorite aspect of this product?
Product is easy to configure.
What do you dislike most about this product?
Not Applicable.
What recommendations would you give to someone considering this product?
Easy to use and for configuration.
Pros
- Reliable
- Caring
- Respectful
- Helps Innovate
Robert S.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
eG delivers excellent business value!
Likeliness to Recommend
What differentiates eG Enterprise from other similar products?
eG is very fast and easy to setup. You get meaningful, actionable metrics in 24 hours. Root cause analysis and excellent correlational analysis out of the box. It delivers unmatched insight and visibility compared to other products twice the price. I have used eG to manage two different cloud platforms for 20 yrs and I would not hesitate to highly recommend the product, the people and the company.
What is your favorite aspect of this product?
My favorite part of eG is the deep rich metrics that you get right out of the box with very little configuration required. Up and running very quickly with meaningful and actionable reports built in.
What do you dislike most about this product?
Some of the user interface requires practice.
What recommendations would you give to someone considering this product?
Take advantage of a free trial. eG is very non-intrusive and will not impact your current production environment. In 24-48 hrs you will see just how good it is. I had severe Citrix and server performance issues that none of my 15 engineers could find. The business model was at risk because we couldn't properly scale. eG found the root cause in 24-48 hrs. A simple disk cache setting that allowed us to double user density.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Fantastic product, but a bit pricey
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
