Edge Secure Web Gateway Customer Reviews 2025

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Edge Secure Web Gateway

Composite Score

7.9 /10

CX Score

8.1 /10

57 Reviews

What is Edge Secure Web Gateway?

Advanced, cloud-enabled network security for anyone, anywhere, any device

Company Details

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Edge Secure Web Gateway Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Edge Secure Web Gateway.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

99 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Edge Secure Web Gateway?

4% Negative

8% Neutral

88% Positive

Pros

Reliable
Respectful
Fair
Security Protects

Feature Ratings

Average 76

Malware Detection

Sandboxing

DLP Functionality

Rule Based Policy Engine

Directory Integration

SSL Scanning

URL Categorization

Application Control

URL Filtering

Analytics and Reporting

Unified Management Interface

Vendor Capability Ratings

Average 73

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Business Value Created

Vendor Support

Quality of Features

Product Strategy and Rate of Improvement

Edge Secure Web Gateway Reviews

Stephanie C.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Edge Secure Web Gateway from other similar products?

Easy to understand and use

What is your favorite aspect of this product?

Easy to understand

What do you dislike most about this product?

User friendly

What recommendations would you give to someone considering this product?

None. I'm happy with the product

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Role: Sales Marketing
Industry: Government
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Feb 2020

Easy to use and feature dont disappoint.

Likeliness to Recommend

4 /10

Pros

Efficient Service
Saves Time
Fair
Over Delivered

Corey W.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2020

I like software but still getting to now it so I y

Likeliness to Recommend

10 /10

What differentiates Edge Secure Web Gateway from other similar products?

It is almost self run

What is your favorite aspect of this product?

Reporting

What do you dislike most about this product?

Not sure will need to get back to you

What recommendations would you give to someone considering this product?

Do it for user

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

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Edge Secure Web Gateway

What is Edge Secure Web Gateway?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

Edge Secure Web Gateway Ratings

82 Likeliness to Recommend

99 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Edge Secure Web Gateway?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Malware Detection Detects malware based on signature-based and heuristic engines

Sandboxing Inspection of executable files in a protected environment to detect malicious behavior. Performs real-time analysis of web objects using browser code emulation.

DLP Functionality Define policies to prevent loss of sensitive electronic data. Capabilities include content-aware DLP.

Rule Based Policy Engine The solution comes out of the box with a library of customizable policies covering device type, user ID, user group, and multiple attributes.

Directory Integration The solution integrates with AD or LDAP to manage web security policies in the organization.

SSL Scanning Scan and monitor websites with SSL security for malicious content.

URL Categorization The solution performs real-time unknown URL categorization supported by an out-of-the-box library of policies.

Application Control The solution provides ICAP support, anti-circumvention support, and an auto-record function of all traffic session details.

URL Filtering Manages and controls websites that end users can visit. Filters unwanted websites based on URL and can support real-time reputation incl. certificate validation

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Unified Management Interface The solution allows for multi-instance deployments (hybrid, cloud and on-premise) to be managed via a single administrative interface.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Edge Secure Web Gateway Reviews

Stephanie C.

Fantastic product

Likeliness to Recommend

Pros

Easy to use and feature dont disappoint.

Likeliness to Recommend

Pros

Corey W.

I like software but still getting to now it so I y

Likeliness to Recommend

Pros

Title

Feature Ratings

Malware Detection

Sandboxing

DLP Functionality

Rule Based Policy Engine

Directory Integration

SSL Scanning

URL Categorization

Application Control

URL Filtering

Analytics and Reporting

Unified Management Interface

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Business Value Created

Vendor Support

Quality of Features

Product Strategy and Rate of Improvement