What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Effective Service
- Trustworthy
- Inspires Innovation
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Transaction Request Performance
Error Reporting
Real User Monitoring
Application Discovery
Code Performance Monitoring
Application Metric Reporting
Dependency Tracking
Application Request Tracing
Synthetic Monitoring (RUM)
Enterprise Cloud Platform Support
Cloud/On-Prem/Hybrid Deployment
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Implementation
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
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Dynatrace Reviews
Dinesh B.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Excellent monitoring tool which is secured
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
It provides end-to-end view across the full stack observability which offers faster resolution and more visibility insights into the real time data of the services.
What is your favorite aspect of this product?
Full-Stack Observability, Root Cause Analysis, Real User Monitoring, Cloud-Native Support. The interface is one of the best.
What do you dislike most about this product?
Only one thing i dislike is the price is relatively high.
What recommendations would you give to someone considering this product?
I would highly recommend to use it because of its good integration capabilities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Melisa O.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2023
It is very powerful tool to the business and IT
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Is more than a APM tool, the dashboards provide to our clients information about IT process, business and architecture all connected. It also allow us to find cause errors and help our costumers solve them in time record
What is your favorite aspect of this product?
The dashboards and the possibility to have the information in one place
What do you dislike most about this product?
The cost could be high for our costumers
What recommendations would you give to someone considering this product?
That it really help to improve the applications and see the final user errors that could affect the UX
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Neha S.
- Role: Consultant
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jul 2025
Super tool All in one
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
root-cause analysis and full-stack observability through a single OneAgent deployment.
What is your favorite aspect of this product?
Precision, speed and automation
What do you dislike most about this product?
Pricing modeling is complex and became very costly for large environments
What recommendations would you give to someone considering this product?
all-in-one platform provides deep observability across applications, infrastructure, and user experience.
Pros
- Acts with Integrity
- Client's Interest First
- Over Delivered
- Helps Innovate
