What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Effective Service
- Trustworthy
- Inspires Innovation
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Transaction Request Performance
Error Reporting
Real User Monitoring
Application Discovery
Code Performance Monitoring
Application Metric Reporting
Dependency Tracking
Application Request Tracing
Synthetic Monitoring (RUM)
Enterprise Cloud Platform Support
Cloud/On-Prem/Hybrid Deployment
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Implementation
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Also Featured in...
Dynatrace Reviews
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jul 2021
Improve IT & Business outcomes easy with Dynatrace
Likeliness to Recommend
Pros
- Reliable
- Efficient Service
- Effective Service
- Fair
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Jul 2021
A leading provider you should review, AI driven/IO
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Effective Service
Amber R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Fantastic monitoring product
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
It is a great monitoring tool and it is easy to use, with many functions and ease of use, it helps us to analyze the above problems related to production, this tool is playing a very important role in the main business to track the exact growth of the business and know the continuous performance, it also provides monitoring of almost all the infrastructure of my company, it is also possible to record the user's sessions so that we can replay that session and check if something went wrong, the main difference with other APM tools is that DynaTrace has backtracking functions that I think no other tool provides.
What is your favorite aspect of this product?
I really like being able to track all user transactions and reproduce them for troubleshooting, it is a platform that allows fully automated monitoring with artificial intelligence that provides a better view through reports of each application, transaction and user, as well. provides an artificial intelligence engine to highlight where the problems are, I also like the one click ability to see dependent services and how they might be affected during an incident, I also like the dashboard customization features and how you can share dashboards with your leaders and managers to give them an overview of your infrastructure.
What do you dislike most about this product?
I do not like this software is the implementation of updates, in some cases they have caused failures and have required manual intervention, one of the important failures that have caused these updates is the temporary disconnection of the service.
What recommendations would you give to someone considering this product?
It is really good and it works very well, in terms of its operation it is quite reliable and it is very easy to use, I recommend this software 100% it really is very useful.
Pros
- Performance Enhancing
- Altruistic
- Appreciates Incumbent Status
- Helps Innovate
