
What is Dynamics 365 Commerce?
Create exceptional shopping experiences. Elevate your brand with Dynamics 365 Commerce. Deliver personalized, seamless shopping experiences across physical and digital channels.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
100 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynamics 365 Commerce?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboard
Customer Relationship Management
Sales Transactions
Analytics and Reporting
E-Commerce Integration
POS
Employee Mobile
Supplier Management
Customer Loyalty Programs
Promotions Management
Inventory Management
Vendor Capability Ratings
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Business Value Created
Ease of Customization
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Vendor Support
Availability and Quality of Training
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Dynamics 365 Commerce Reviews

Katiuscia'P氓 L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
The best-ever Omni Channel solution for retail
Likeliness to Recommend
What differentiates Dynamics 365 Commerce from other similar products?
The capabilities of Microsoft 365 serve our primary business functions, including report writing assistance with spell checking, grammar checking, word counting, and document design and layout tools. The package includes built-in templates for flyers, business cards, brochures, and various other marketing materials. It enables us to complete tasks without making many concessions.
What is your favorite aspect of this product?
All employees agree that the Dynamics 365 products are excellent and simple to use because they are so simple to use. Speed, compatibility, and usability Cloud-based FO integration are excellent. Our business concept works best with cloud hosting. If you are comfortable working with Microsoft Office, these are the right tools for you. You only pay for what you use and can integrate webmail and take advantage of free storage.
What do you dislike most about this product?
Microsoft Bookings needs to advance to become a suitable tool for managing individual and team calendars; as it stands, it is mainly concerned with taking reservations for establishments like hair salons, a significant opportunity lost. Teams might benefit from a simplified navigation system like Slack. Working without an internet connection is quite tricky. We occasionally receive complaints about a few features, such as the inability to access password-protected files or the restrictions of macros.
What recommendations would you give to someone considering this product?
During this time, when most people have published the simplicity of setup supported by the training in the video as administrator, ultimately controls the data, the interchange, the confidentiality, and the security of your business, the tools of joint work are essential. OneDrive cloud storage is included with Microsoft 365, making it simple to access your files from anywhere.
Pros
- Reliable
- Unique Features
- Efficient Service
- Inspires Innovation
Dhruv G.
- Role: Human Resources
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Jan 2022
Nice product
Likeliness to Recommend
What differentiates Dynamics 365 Commerce from other similar products?
Very user friendly
What is your favorite aspect of this product?
User interface
What do you dislike most about this product?
Complexity
What recommendations would you give to someone considering this product?
Use it, very good
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Efficient Service

VINCENT T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
A great product in technology and easy to use.
Likeliness to Recommend
What differentiates Dynamics 365 Commerce from other similar products?
Data security
What is your favorite aspect of this product?
installation
What do you dislike most about this product?
Uploading data takes long sometimes
What recommendations would you give to someone considering this product?
This is the definite solution to IT.They must try it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing