Dropbox Sign Customer Reviews 2025

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Dropbox

Dropbox Sign

Composite Score

9.2 /10

CX Score

9.3 /10

73 Reviews

What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details

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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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2024 Emotional Footprint Champion

Latest Award, 2024

Conflict Resolution

Latest Award, 2024

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

13 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

9 Top Rated Capabilities

12 Top Rated Features

2023

4 Top Rated Capabilities

7 Top Rated Features

2022

Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

2% Negative

4% Neutral

94% Positive

Pros

Client Friendly Policies
Security Protects
Fair
Enables Productivity

Feature Ratings

Average 92

User-Friendly

E-Signatures

Digital Signature

Audit Trail

Mobile

Third-Party Integration

Notifications

Security

Regulatory Compliance

Workflow

Cloud/On-Prem/Hybrid Deployment

Vendor Capability Ratings

Average 90

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Vendor Support

Quality of Features

Dropbox Sign Reviews

Saima T.

Role: C-Level
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

No One World's e-Office

Likeliness to Recommend

9 /10

What differentiates Dropbox Sign from other similar products?

Self-service to all services recipients without time or zones limitations.

What is your favorite aspect of this product?

Security to sensitive information.

What do you dislike most about this product?

The platform has perfect beyond expectations

What recommendations would you give to someone considering this product?

This will elevate your coverage greatly

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Maureen N.

Role: Sales Marketing
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

Wizard of Business Large Network

Likeliness to Recommend

9 /10

What differentiates Dropbox Sign from other similar products?

Instant and accurate. Everywhere at anytime.

What is your favorite aspect of this product?

Requires minimum human intervention to operate

What do you dislike most about this product?

I have no dislike

What recommendations would you give to someone considering this product?

Business always with effectiveness.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Sethu J.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Quick, Smart and Accurate

Likeliness to Recommend

9 /10

What differentiates Dropbox Sign from other similar products?

One respiratory of signing all documents effectively. Enhances remote collaboration.

What is your favorite aspect of this product?

Speed of service execution.

What do you dislike most about this product?

On my experience nothing is wrong.

What recommendations would you give to someone considering this product?

Effective tool for all departments

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Dropbox Sign

What is Dropbox Sign?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Dropbox Sign Ratings

90 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Dropbox Sign?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

Audit Trail View all previous activity including any recent edits and user access.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Third-Party Integration Able to integrate easily with other business systems e.g. CRM, ERP, Document Management, Microsoft.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Security Software provides appropriate data and access security.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Dropbox Sign Reviews

Saima T.

No One World's e-Office

Likeliness to Recommend

Pros

Maureen N.

Wizard of Business Large Network

Likeliness to Recommend

Pros

Sethu J.

Quick, Smart and Accurate

Likeliness to Recommend

Pros

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Title

Feature Ratings

User-Friendly

E-Signatures

Digital Signature

Audit Trail

Mobile

Third-Party Integration

Notifications

Security

Regulatory Compliance

Workflow

Cloud/On-Prem/Hybrid Deployment

Vendor Capability Ratings

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Vendor Support

Quality of Features