What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team鈥檚 content, tune out distractions, and get everyone coordinated with the world鈥檚 first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Reliable
- Enables Productivity
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Real-Time Synchronization
Enterprise Grade Security Controls
Mobility Support
Drag and Drop User Interface
Data Loss Prevention
Electronic Signatures
Large File Optimization
3rd-Party Integrations
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews
Vinod S.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2025
The performance is very fast.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Some other sync tools can be very slow, especially with many small files. Dropbox is different because its sync engine is very fast and efficient.
What is your favorite aspect of this product?
When i save a new file, the little blue sync icon turns to a green checkmark almost instantly.
What do you dislike most about this product?
If you have a very slow internet connection, it can still be slow.
What recommendations would you give to someone considering this product?
The speed and reliability of the sync is the number one reason we use dropbox.
Pros
- Enables Productivity
- Trustworthy
- Client Friendly Policies
- Client's Interest First
Vikas B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2025
it just works perfectly.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
other tools like google drive can be confusing with their sync. dropbox is the best because it does one thing - syncing files - and it does it perfectly. it is so simple and reliable.
What is your favorite aspect of this product?
i love that i can save a file on my desktop computer, and it is instantly there on my laptop and my phone. i never have to think about it. it feels like magic.
What do you dislike most about this product?
it is very expensive. we pay a lot of money just for file storage, when other tools give you storage plus documents and spreadsheets for the same price.
What recommendations would you give to someone considering this product?
if the most important thing for you is reliable and fast file syncing, dropbox is still the king.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Andres N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2025
A Trusted Cloud Storage Platform
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
It supports large file uploads upto 2TB dependent on plan
What is your favorite aspect of this product?
It offers watermarking, file lock and viewer history for better content
What do you dislike most about this product?
It doesn't provide end-to-end encryption
What recommendations would you give to someone considering this product?
Use Dropbox Transfer for sending large files securely to clients or external partners
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
