
What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team鈥檚 content, tune out distractions, and get everyone coordinated with the world鈥檚 first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Enables Productivity
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Enterprise Grade Security Controls
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Data Loss Prevention
Large File Optimization
Electronic Signatures
3rd-Party Integrations
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews

Becky J.
- Role: Operations
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Mar 2025
Effortless Cloud-Based Collaboration.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox Business is characterized by a strong security infrastructure, including multi-layer encryption, access controls, and remote device wiping to name a few. Due to these security features, it is a good choice for any organization that deals with sensitive business or client information.
What is your favorite aspect of this product?
A major plus of Dropbox Business is any change made to a document is synchronized seamlessly across device, so this means any time. This eliminates version conflicts, simplifies team collaboration across different locations, and reduces the need for manual file updates and or changes.
What do you dislike most about this product?
A lack of deep customization of the workflows is a downside of Dropbox Business. Even though it is integrable with many third-party apps, it has no automation of document approval or the definition of additional file permission settings than those necessary for conventional business use.
What recommendations would you give to someone considering this product?
For teams that work with large files, collaborating on projects, such as design agencies, video production houses, and enterprise IT teams, Dropbox Business is great. With its advanced file synchronization, cloud storage, and security, it is a good choice for industries that deal with a lot of data.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Mark B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Effortless and efficient asset management.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox is both dependable and user-friendly, offering a seamless experience for all users.
What is your favorite aspect of this product?
A user-friendly drag-and-drop interface seamlessly integrates with other software for a smooth and efficient experience.
What do you dislike most about this product?
Its functionality is fairly straightforward, but not innovative.
What recommendations would you give to someone considering this product?
Arguably one of the finest asset management tools available.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Cons
- Slower Product Innovation
- Commodity Features
Talal H.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Flexibility
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
It is my best in business management and it helped in improving business growth
What recommendations would you give to someone considering this product?
It is a user-friendly interface
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity