
What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team鈥檚 content, tune out distractions, and get everyone coordinated with the world鈥檚 first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Enables Productivity
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Enterprise Grade Security Controls
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Data Loss Prevention
Large File Optimization
Electronic Signatures
3rd-Party Integrations
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews

Dennis N.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2025
"Dropbox: Simple, Reliable, and Super Handy!"
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Perfect for Teams, Super Easy to Use, and Packed with Helpful Features,
What is your favorite aspect of this product?
Easy it is to share files and collaborate with others鈥攏o hassle
What do you dislike most about this product?
Sometimes the pricing feels a bit steep compared to other options out there.
What recommendations would you give to someone considering this product?
Try the free version first to see if it fits your needs, and explore the team features if you鈥檙e working with others鈥攊t鈥檚 worth it.
Pros
- Trustworthy
- Effective Service
- Saves Time
- Fair
Clark L.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2025
Great for Storage, but Not as Collaborative
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Unlike Google Drive, it doesn鈥檛 force everything into an online-editing ecosystem, which is great for teams that work with different software tools. The file syncing is also faster and more reliable than Google Drive, especially when dealing with large files.
What is your favorite aspect of this product?
Smart Sync. It lets me access files on my desktop without using up all my hard drive space. I also like the detailed file activity logs, which help track who鈥檚 accessed or edited something鈥攗seful when working with multiple stakeholders.
What do you dislike most about this product?
Collaboration isn鈥檛 as seamless as it is with Google Drive. If multiple people need to edit a file, we still have to download, edit, and re-upload, which isn鈥檛 ideal
What recommendations would you give to someone considering this product?
If your team deals with large files (videos, high-res images), Dropbox is a better choice than Google Drive.
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Inspires Innovation

Daniel N.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2025
Dropbox: Fast, Secure, but Limited Free Storage
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Good security, cross-platform integration and powerful file sync
What is your favorite aspect of this product?
Cross platform integration
What do you dislike most about this product?
Not generous with its free storage 2GB
What recommendations would you give to someone considering this product?
Good, very efficient with high level security features and wonderful cross platform features
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity