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Dropbox Business Logo
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Dropbox

Dropbox Business

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Dropbox Business
8.9 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team鈥檚 content, tune out distractions, and get everyone coordinated with the world鈥檚 first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

84

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Alex W.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Smart Storage, Smarter Collaboration

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

You鈥檙e not just storing files; you鈥檙e working on them in real time, and everyone鈥檚 on the same page鈥攍iterally. No endless back-and-forth emails with attachments

What is your favorite aspect of this product?

I don鈥檛 need to keep everything on my hard drive鈥攋ust what I鈥檓 currently working on. And when I do need an older file, it鈥檚 like magic; I click, and it鈥檚 there, synced and ready.

What do you dislike most about this product?

What bugs me the most is the file versioning. Sure, it鈥檚 there, but the interface for it feels clunky. If I鈥檓 trying to revert a file to an earlier version, it鈥檚 like a scavenger hunt to find the right one.

What recommendations would you give to someone considering this product?

It鈥檚 easy for things to get chaotic if everyone鈥檚 dumping files everywhere. Also, if you鈥檙e juggling a lot of data, upgrade your internet speed鈥擠ropbox likes to sync, and it can hog your bandwidth.

Pros

  • Helps Innovate
  • Efficient Service
  • Inspires Innovation
  • Acts with Integrity

Atutha F.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

My Experience With Dropbox Business

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It is smooth, secure, and offer great features for handling content management.

What is your favorite aspect of this product?

As a content manager, Dropbox Business is very secure. It handles content collaboration really well.

What do you dislike most about this product?

No disregards for Dropbox Business. Has all features.

What recommendations would you give to someone considering this product?

I would recommend this tool hands down. Had great features.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Kishan Y.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Cloud Storage Made Easier for Groups.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox business syncs data faster and more reliably than google drive. Its 180 day version history and excellent file recovery set it apart from other cloud storage firms.

What is your favorite aspect of this product?

Zoom or Slack integration simplifies file sharing and collaboration.

What do you dislike most about this product?

Because it lacks google docs and sheets collaboration features, users must use other programs.

What recommendations would you give to someone considering this product?

for organizations that need fast, reliable mobile file syncing. Enterprises wanting secure information storage and document recovery.

Pros

  • Continually Improving Product
  • Respectful
  • Altruistic
  • Acts with Integrity

Most Popular Dropbox Business Comparisons

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