What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team鈥檚 content, tune out distractions, and get everyone coordinated with the world鈥檚 first smart workspace.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDropbox Business Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Dropbox Business.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Reliable
- Enables Productivity
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Real-Time Synchronization
Enterprise Grade Security Controls
Mobility Support
Drag and Drop User Interface
Data Loss Prevention
Electronic Signatures
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews
Tabitha N.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2025
Improved Experience with Dropbox Business.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox provides a safe plan for the company to keep documents and in one secure place as well as a point where employees can move their cloud storage.
What is your favorite aspect of this product?
It has the ability to keep all multiple companies streamlined by storing all data in the cloud and only backing up locally on the main computer.
What do you dislike most about this product?
It even supports small businesses or companies.
What recommendations would you give to someone considering this product?
I would recommend it because there is no other softwares to switch to with these exciting services.
Pros
- Helps Innovate
- Saves Time
- Respectful
- Altruistic
Kelly W.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2025
Functional product but ridiculous pricing
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox has some unique features, like integration with Vimeo and better handling of large files, but it also make collaboration on files harder. Overall, it鈥檚 not too different from tools like Google Drive.
What is your favorite aspect of this product?
I guess the reviewing and commenting aspect.
What do you dislike most about this product?
The fact that when a file is shared with someone, the storage counts against each user鈥檚 account instead of just the file owner鈥檚.
What recommendations would you give to someone considering this product?
If you just need to store files and maybe collaborate around them. then Dropbox might be right for you. If you need to collaborate within files (e.g. Word docs, spreadsheets etc.) then Google Drive is a better way to go. And if you just need to share large files, WeTransfer is probably a better option.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Cons
- Less Generous
- Less Transparent
- Less Efficient Service
Adeolu A.
- Role: Consultant
- Industry: Engineering
- Involvement: End User of Application
Submitted Oct 2025
Solid, but missing modern teamwork features.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox Business really stands out for its simplicity and reliability. It鈥檚 super straightforward鈥攆iles sync quickly and rarely cause issues, which isn鈥檛 always the case with other platforms. It also has strong file recovery and version history, so if someone deletes or overwrites something, it鈥檚 easy to roll back. And compared to some tools that feel bloated, Dropbox keeps things clean and easy to use, which a lot of teams appreciate.
What is your favorite aspect of this product?
Honestly, my favorite thing about Dropbox Business is how fast and reliable the file syncing is. I never really have to worry if the latest version of a file made it through鈥攊t just works in the background without me thinking about it.
What do you dislike most about this product?
What I dislike most is that Dropbox Business feels a bit too basic for team collaboration. It鈥檚 great for storing and syncing files, but once you need things like project organization or real-time editing, you end up relying on other tools.
What recommendations would you give to someone considering this product?
鈥檇 recommend it if your main need is secure, reliable file storage and sharing. Just be ready to pair it with other tools if you want advanced collaboration features like live editing or project management. Also, set up clear team folders and permissions early on鈥攊t鈥檒l save a lot of confusion later.
Pros
- Saves Time
- Generous Negotitation
- Continually Improving Product
- Performance Enhancing