
What is Diligent One Platform?
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
96 Plan to Renew
2
Since last award
78 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Diligent One Platform?
Pros
- Friendly Negotiation
- Fair
- Trustworthy
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workflow Management
Data Analytics / BI / AI
Reporting and Dashboards
Audit and Compliance Management
Incident Management and Remediation
Threat and Vulnerability
Risk Management
Vendor Management
Asset Management
Policy Management
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Quality of Features
Vendor Support
Business Value Created
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Diligent One Platform Reviews
Aida A.
- Role: Vendor Management
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jan 2022
Polished but limited
Likeliness to Recommend
What differentiates Diligent One Platform from other similar products?
It's a quality, polished tool with relatively narrow scope of application and features compared to other vendors on the market
What is your favorite aspect of this product?
Fluidity, optimization
What do you dislike most about this product?
Narrow field of user
What recommendations would you give to someone considering this product?
Check out whether it can fully serve your requirements before committing
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Armin B.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2021
Great tool, if not for everything
Likeliness to Recommend
What differentiates Diligent One Platform from other similar products?
Excellent SOX management
What is your favorite aspect of this product?
Analytics and reporting
What do you dislike most about this product?
Steep price, could be better maintained
What recommendations would you give to someone considering this product?
Individual aspects of the solution are excellent, consider the needs
Pros
- Reliable
- Efficient Service
- Effective Service
- Client Friendly Policies

Jerry K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Features disappoint
Likeliness to Recommend
What differentiates Diligent One Platform from other similar products?
Its good for small companies
What is your favorite aspect of this product?
simple to use
What do you dislike most about this product?
not as intuitive from a reporting standpoint
What recommendations would you give to someone considering this product?
consider a thorough onboarding plan
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing