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What is Dialpad Connect?
Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialpad Connect?
Pros
- Enables Productivity
- Efficient Service
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Instant Messaging
Video Conferencing
File Transfer
Audio Conferencing Call in Bridge
Audio Controls
Keyboard Mouse Control
Facilitator Functions
Virtual Whiteboard
Screen Share
Application Share
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Vendor Support
Also Featured in...
Dialpad Connect Reviews
Rebecca G.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Aug 2023
Supports the modern workplace group meetings well
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
Dialpad Meetings provides exceptional video and audio quality for meetings, ensuring interruption-free meetings and collaboration.
What is your favorite aspect of this product?
The recording feature enables us to record meetings and webinars and share them with other users in case of absentees or to increase our online training library.
What do you dislike most about this product?
Nothing leaps out as a huge negative about this software but I wish there was feature that could temporary black out the screen during a presentation.
What recommendations would you give to someone considering this product?
Dialpad Meetings has a simplified interface with clear labels accessible from any mobile device or browser so it is vital for interactive meetings and webinars.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Eric H.
- Role: Finance
- Industry: Insurance
- Involvement: End User of Application
Submitted Aug 2023
Delivers great value
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
Multiple participants joining the same meeting without affecting the quality of the call.
What is your favorite aspect of this product?
Audio quality is great and meetings can be recorded and we can customize meeting invitation links.
What do you dislike most about this product?
Could make it easier to export the attendee list and could be better at key integrations like with Salesforce.
What recommendations would you give to someone considering this product?
The go to product for hosting virtual meetings. Just send out the link and the person can jump on quickly.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Luisa B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Dialpad Connect Is a Great Video Conferencing Tool
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
Dialpad Connect meets our needs because of its reliability. It has been a friendly and accurate video conferencing solution.
What is your favorite aspect of this product?
I like Dialpad Connect because it has been reliable, friendly and easy to use. Secondly, Dialpad Connect has an intuitive interface.
What do you dislike most about this product?
I have zero reasons to dislike Dialpad Connect. Dialpad Connect has been amazing.
What recommendations would you give to someone considering this product?
I highly recommend Dialpad Connect. Dialpad Connect has been so amazing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
