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What is Dialpad Connect?
Dialpad Connect, our UC solution, is a single Ai-powered platform for all customer communication, integrating phone, meetings, and messaging into a single easy-to-use experience. Dialpad Connect combines our expertise in business communication and AI to transform conversation workflows.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialpad Connect?
Pros
- Efficient Service
- Enables Productivity
- Effective Service
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
File Transfer
Audio Conferencing Call in Bridge
Audio Controls
Facilitator Functions
Keyboard Mouse Control
Virtual Whiteboard
Screen Share
Application Share
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Vendor Support
Also Featured in...
Dialpad Connect Reviews
- Role: Consultant
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jul 2020
Never disappoint with video conferencing
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Emma Sophia R.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2020
Uberconference is: Good And Easy
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
An interesting part of this tool is the fact that it can be integrated with other software, thus providing the subscriber with unlimited means, particularly when it comes to video conferencing.
What is your favorite aspect of this product?
- I enjoy sending files to all participants during a video conference or sharing their screen or presentation -It is very easy to join simply by clicking on the URL. - The meeting user interface is simple. - The best voice meeting experience. - Live chat is also one of the most interesting functions so that we can share the content we want.
What do you dislike most about this product?
At this moment I am satisfied with this tool
What recommendations would you give to someone considering this product?
Uberconference is one of the best, uberconference is free and offers a great quality of application, from your calls to your chat and recordings, I recommend this excellent tool to all those companies that want to have clear and effective remote communication
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
John C.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2020
Use UberConference to stay connected.
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
It differs by having a simple and easy to understand interface for any user who uses it, also because this is free, being one of its greatest attractions. It has spectacular video and audio quality making video calls and videoconferences pleasant for each of its participants. Another difference is that it is not necessary to have a large computer to use it.
What is your favorite aspect of this product?
I like it because I can communicate with my family, friends and coworkers in a simple and fast way because the interface of this tool is great, also the conversations are pleasant because the audio and video quality are of the best quality. This tool provides excellent service in terms of communication and the most important thing is that it is free.
What do you dislike most about this product?
So far I have not found something that displeases me of this tool, I have used it without any inconvenience.
What recommendations would you give to someone considering this product?
I totally recommend this tool to all those people who are in constant communication with their relatives, friends or coworkers for video calls or videoconferences because it works very well and has a high quality of sound and video, it is free and has a very simple interface to use .
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
