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Dayforce Logo Award Winner Product Badge
Dayforce Logo Award Winner Product Badge
Dayforce Inc.

Dayforce

Composite Score
8.4 /10
CX Score
8.4 /10
Dayforce
8.4 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details


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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

3% Negative
12% Neutral
85% Positive

Pros

  • Respectful
  • Enables Productivity
  • Acts with Integrity
  • Security Protects

Feature Ratings

Average 83

Payroll Administration

87

Compensation Planning & Forecasting

86

Employee Record

85

Benefits Administration

84

Time and Attendance

84

Self-Service Applicant Portal鈥

83

Scheduling

83

Compensation Management

83

Workforce Planning

82

Performance Management

82

Talent Acquisition

81

Vendor Capability Ratings

Average 78

Breadth of Features

82

Business Value Created

82

Quality of Features

79

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Ease of Customization

79

Ease of IT Administration

77

Availability and Quality of Training

76

Vendor Support

76

Ease of Data Integration

75

Ease of Implementation

72

Dayforce Reviews

Fabion'Jos茅 J.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Organizes your organizational work demands.

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

Dayforce HCM includes a number of tools and components that help us expedite our regular procedures and improve the validity of the information posted to our worker鈥檚 master files. Its methodologies are a significant advantage and many of our paper work has been done digitally, and we were able to decrease the amount of lost data needed to verify that our employees received appropriate compensation.

What is your favorite aspect of this product?

For a long period of time, we've struggled to find a single data source, and distributing relevant data to our top management was a time-consuming manual procedure. Our employees can now use the panels to access data, which is a fantastic bonus for us. Dayforce is user-friendly capability appeals to me and I really enjoy being able to see my data as a user.

What do you dislike most about this product?

New versions can occasionally stomp on customized configuration's foot. While each client has their own test databases to assess the version before it goes live in production, there isn't always sufficient time to thoroughly test the release.

What recommendations would you give to someone considering this product?

Hire an effective internal project manager to engage with the Ceridian development team, and build time into your BAU process to ensure you have the capabilities you need to fulfill the work plan and timeline. I'd also advise you to double-check your data before transferring it to the new structure.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Sherlonda P.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

An excellent human capital management system.

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

The high degree of customizability. We constantly need to make modifications with little to no notice because we have four separate union agreements. Dayforce is a great tool, and we like how the newer modules are getting easier to use and configure. Ceridian's implementation team is wise; they listen to your business needs and develop innovative solutions to suit those needs.

What is your favorite aspect of this product?

The system works perfectly. It works well for individuals who use it frequently, such as HR, payroll, and some managers. Dayforce has a simple, well-designed user interface. During auditing periods, personnel data and document management are easily managed and referenced, allowing for an accurate representation of the organization chart. Ceridian Dayforce has advanced human capital management capabilities that help to keep the employees happy, productive, and successful.

What do you dislike most about this product?

Manual data entry might be time-consuming in some cases. The reporting features are poor and do not provide as much information as we would prefer. Hotfixes can sometimes create serious issues. Because Ceridian does not manage tax accounts, this must be done in-house. It can be challenging to manage the reporting process at times.

What recommendations would you give to someone considering this product?

Dayforce is a live, simple system that consistently calculates and produces data, resulting in the most accurate outcomes. It's a fantastic HRIS system. Ceridian delivers excellent customer service, but when they hire a third party to complete the implementation, the experience and timing of the performance suffer.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Lorenzo I.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

An HRIS platform for growing HR departments

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

Their INSIGHTS conference has always been fantastic, and the XOXO program is one of our favorites. Ceridian Dayforce provides advanced human capital management tools that help us keep the staff happy and productive. And more successful, which has a direct impact on the bottom line. Ceridian Dayforce helps us in submitting development increases.

What is your favorite aspect of this product?

We are very user-friendly, we have an excellent support POD, and we were able to recoup the cost if the deployment was completed in less than a year, owing to human resources savings. Their function that allows you to take time off from work and organize your time is user-friendly. Users will find the mobile app to be simple to use. The enrollment function for benefits works better than planned.

What do you dislike most about this product?

The user interface isn't as user-friendly as it could be. For example, the data entry field is frequently hidden until users move their mouse over it. Unskilled users may wait for the block to open, give up, or contact support because it says to enter, but there is no place to do so.

What recommendations would you give to someone considering this product?

High cost, headcount, and time savings. As other payroll systems required more work, processing payroll was a weekly exercise in collective breath-holding. It's a pleasure to work with Ceridian Dayforce. Everyone we've come into contact with is knowledgeable and ready to collaborate to solve worker issues.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

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