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Dayforce Logo Award Winner Product Badge
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Dayforce Inc.

Dayforce

Composite Score
8.4 /10
CX Score
8.5 /10
Dayforce
8.4 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details


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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

3% Negative
11% Neutral
86% Positive

Pros

  • Respectful
  • Enables Productivity
  • Acts with Integrity
  • Security Protects

Feature Ratings

Average 83

Payroll Administration

86

Compensation Planning & Forecasting

86

Employee Record

85

Time and Attendance

84

Benefits Administration

84

Compensation Management

84

Scheduling

84

Self-Service Applicant Portal鈥

83

Workforce Planning

83

Performance Management

82

Document Management (DMS) Capabilities

81

Vendor Capability Ratings

Average 79

Breadth of Features

83

Business Value Created

82

Quality of Features

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Ease of IT Administration

78

Availability and Quality of Training

77

Vendor Support

77

Ease of Data Integration

76

Ease of Implementation

73

Dayforce Reviews

Emmeline A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Kind of easy to use software

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

Our entire staff is efficiently managed via Ceridian Dayforce. To more effectively manage the complete employee Lifecyle, we use a number of modules. The fact that Ceridian is an all-in-one solution and that you can personalize the product by choosing the modules that are crucial for your organization is one of its best features.

What is your favorite aspect of this product?

It has been fantastic to have one software handle all of these and more. In addition to having the Ceridian support team available for any problems that may arise, I adore the education center and all the in-person trainings that they provide. I adore having everything in a single system. It essentially handles everything, including onboarding, timekeeping, managing TAFW, employee engagement, and HR regulations and signoffs.

What do you dislike most about this product?

We have workarounds for a few things that the system is capable of doing automatically, but in order to correct them, we must file a change request, and they may charge more than $x to do so. Knowing that we would not be getting result if we had configured it that way at implementation can be irritating.

What recommendations would you give to someone considering this product?

This provided us with a single solution for all of the many platforms we were asking our staff to use, which was something we were looking for! Payroll, benefits, human resources, hiring, onboarding, engagement, performance, compensation, and learning are all handled by Ceridian Dayforce. Our administration and employee access have both been made simpler by it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Prathmesh C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Ceridian Dayforce resolves time management issues

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

This application shortens the time it takes to switch from one application to another. I no longer require the use of a physical time clock. The application allows me to request time off directly. We have saved a lot of time by allowing employees to fill out their own profiles instead of manually filling out their profiles. Employee time and attendance, as well as requests for time off. It is preferable to have a system keep track of this rather than an access database.

What is your favorite aspect of this product?

What I like best about this software is how simple and intuitive it is to use. Dayforce virtual assistant is extremely beneficial, particularly if you are new to the platform. With this platform, employee scheduling, including part-time employees, becomes much more organised. I like the employee progress page and the ability to use questionnaires to help retain employees. It's simple to use and helps me keep track of my time at work. It also allows me to request time off.

What do you dislike most about this product?

I don't like how it occasionally logs me out of the system after a few minutes. It occasionally goes down for extended periods of time with no explanation. When this occurs, it affects both our stores and our in-office users. It is usually quickly resolved. Customer service support costs can be prohibitively expensive.

What recommendations would you give to someone considering this product?

Dayforce virtual assistant is extremely beneficial, particularly if you are new to the platform. The most significant impact on our company has been the ease of use and automation. This makes it simple to request time off or check your benefits. It's very convenient to have everything in one place.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Nitin S.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Configuration vs customization

What is your favorite aspect of this product?

TAFW, Payroll and Time and Attendance

What do you dislike most about this product?

Implementation was rough

What recommendations would you give to someone considering this product?

Get someone from IT and HR to help with the implementation

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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