What is Dayforce?
Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
98 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dayforce?
Pros
- Respectful
- Enables Productivity
- Acts with Integrity
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Compensation Planning & Forecasting
Employee Record
Benefits Administration
Time and Attendance
Self-Service Applicant Portal鈥�
Compensation Management
Scheduling
Workforce Planning
Performance Management
Talent Acquisition
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Ease of Implementation
Also Featured in...
Talent Management
Translation missing: en.product_page.ratings.score 8.3
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Workforce Management - Enterprise
Translation missing: en.product_page.ratings.score 8.2
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Payroll
Translation missing: en.product_page.ratings.score 8.2
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Benefits Administration
Translation missing: en.product_page.ratings.score 8.1
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Dayforce Reviews
Shaifali S.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Good product, highly recommended
Likeliness to Recommend
What differentiates Dayforce from other similar products?
Product functionality
What is your favorite aspect of this product?
Functionality and features
What do you dislike most about this product?
Data integration
What recommendations would you give to someone considering this product?
Prefer going for it without a doubt with its beautiful and unique customer centric features
Pros
- Continually Improving Product
- Effective Service
- Inspires Innovation
- Saves Time
Sylvia H.
- Role: Human Resources
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Jan 2024
Disappointing experience, poor service, glitchy
Likeliness to Recommend
What differentiates Dayforce from other similar products?
This system has more features than our previous vendor but implementation was long and nightmarish. Poor customer service after you go live, sales way over-promised, they charge extra for everything. Constantly having to open support tickets to address ongoing problems, quarterly 941s have had errors every single quarter, timekeeping system goes haywire occasionally and is unreliable.
What is your favorite aspect of this product?
Recruiting system
What do you dislike most about this product?
terrible customer service, no dedicated account manager, very complicated and is not user friendly at all
What recommendations would you give to someone considering this product?
Plan to budget for a lot of extras. they charge for the simplest changes or support.
Pros
- Unique Features
- Respectful
- Security Protects
Cons
- Less Efficient Service
- Less Effective Service
- Less Caring
Mercy C.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2023
Amazing Features.
Likeliness to Recommend
What differentiates Dayforce from other similar products?
The platform is designed to provide real-time access to critical workforce data, allowing organizations to make informed decisions.
What is your favorite aspect of this product?
Dayforce is designed to scale with the growth of an organization, making it suitable for both small businesses and large enterprises.
What do you dislike most about this product?
While the platform offers a range of features, organizations with highly specific or unique requirements may find limitations in terms of customization.
What recommendations would you give to someone considering this product?
Involve key stakeholders, including HR, payroll, and IT teams, in the evaluation process to gather diverse perspectives on the platform's suitability for your organization.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
