Crowdstrike Falcon Platform Customer Reviews 2025

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Crowdstrike

Crowdstrike Falcon Platform

Composite Score

8.5 /10

CX Score

8.7 /10

75 Reviews

What is Crowdstrike Falcon Platform?

The CrowdStrike Falcon platform leverages real-time indicators of attack, threat intelligence, evolving adversary tradecraft and enriched telemetry from across the enterprise to deliver hyper-accurate detections, automated protection and remediation, elite threat hunting and prioritized observability of vulnerabilities. Purpose-built in the cloud with a single lightweight-agent architecture, the Falcon platform delivers rapid and scalable deployment, superior protection and performance, reduced complexity and immediate time-to-value.

Company Details

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Crowdstrike Falcon Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Crowdstrike Falcon Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Crowdstrike Falcon Platform?

3% Negative

4% Neutral

93% Positive

Pros

Effective Service
Respectful
Reliable
Fair

Feature Ratings

Average 83

Endpoint Detection and Response

Dynamic Malware Detection

Cross Platform Support

Ransomware Recovery and Removal

Port and Device Control

Mac OS support

Automated Remediation

Centralized Management Portal

Cross Platform Integration

System Hardening

Application Containment Mechanisms

Vendor Capability Ratings

Average 82

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Also Featured in...

Endpoint Detection & Response

Translation missing: en.product_page.ratings.score 8.9

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Managed Detection & Response

Translation missing: en.product_page.ratings.score 8.6

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Extended Detection & Response

Translation missing: en.product_page.ratings.score 8.6

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Endpoint Protection - Enterprise

Translation missing: en.product_page.ratings.score 8.5

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Crowdstrike Falcon Platform Reviews

Role: C-Level
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2025

Level up with Crowdstrike

Likeliness to Recommend

10 /10

Pros

Reliable
Enables Productivity
Respectful
Client Friendly Policies

Rahul M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

Best tool for MDR

Likeliness to Recommend

10 /10

What differentiates Crowdstrike Falcon Platform from other similar products?

Well the cost is high from other tools but gives you value

What is your favorite aspect of this product?

behaviour based detections are good

What do you dislike most about this product?

ML needs improvement

What recommendations would you give to someone considering this product?

Best product to have, ease the life of SOC analyst

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Edward N.

Role: Information Technology
Industry: Shipping
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

A Powerful Security Solution

Likeliness to Recommend

8 /10

What differentiates Crowdstrike Falcon Platform from other similar products?

The breadth of functionality

What is your favorite aspect of this product?

The threat actor avatars

What do you dislike most about this product?

Sometimes the UI is a little much

What recommendations would you give to someone considering this product?

Take lots of CrowdStrike Training

Pros

Unique Features
Security Protects
Helps Innovate
Continually Improving Product

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Crowdstrike Falcon Platform

What is Crowdstrike Falcon Platform?

Company Details

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Awards & Recognition

Crowdstrike Falcon Platform Ratings

89 Likeliness to Recommend

98 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Crowdstrike Falcon Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Endpoint Detection and Response Active threat detection that remediates against known and unknown malware and malicious activities, leveraging machine learning techniques.

Dynamic Malware Detection Heuristics are applied to files to identify similarities with known malware and block it.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Ransomware Recovery and Removal Recover files removed and/or encrypted by ransomware.

Port and Device Control Includes USB encryption and endpoint data loss prevention.

Mac OS support Endpoint security support to identify and block threats on Mac workstations.

Automated Remediation Automate remediation of alerts due to exceeding defined thresholds e.g. trigger scripts to address low disk space alerts.

Centralized Management Portal Includes multiple client management, push install capability, comprehensive policies for different groups, and active directory integration and synchronization.

Cross Platform Integration Open API and net sec appliance integration with NGFW, SIEM, IPS/IDS, Automated Network Quarantining, DLP, Data Discovery, and Threat Intelligence.

System Hardening Automated vulnerability patching and vulnerability assessment.

Application Containment Mechanisms Includes cloud based protection, sandboxing, and local containerization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Endpoint Detection & Response

Managed Detection & Response

Extended Detection & Response

Endpoint Protection - Enterprise

Crowdstrike Falcon Platform Reviews

Level up with Crowdstrike

Likeliness to Recommend

Pros

Rahul M.

Best tool for MDR

Likeliness to Recommend

Pros

Edward N.

A Powerful Security Solution

Likeliness to Recommend

Pros

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Title

1
Since last award

2
Since last award

Feature Ratings

Endpoint Detection and Response

Dynamic Malware Detection

Cross Platform Support

Ransomware Recovery and Removal

Port and Device Control

Mac OS support

Automated Remediation

Centralized Management Portal

Cross Platform Integration

System Hardening

Application Containment Mechanisms

Vendor Capability Ratings

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of Customization