CrowdStrike Falcon Identity Protection Customer Reviews 2025

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Crowdstrike

CrowdStrike Falcon Identity Protection

Composite Score

7.2 /10

CX Score

7.2 /10

10 Reviews

What is CrowdStrike Falcon Identity Protection?

Falcon Identity Protection unifies endpoint and identity security with a single agent and console for immediate time-to-value. Extend your protection further and close the skills gap with industry-leading 24/7 MDR services when you need it.

Company Details

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CrowdStrike Falcon Identity Protection Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

90 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CrowdStrike Falcon Identity Protection?

0% Negative

10% Neutral

90% Positive

Pros

Enables Productivity
Efficient Service
Inspires Innovation
Includes Product Enhancements

Cons

Slower Product Innovation
Less Caring
Less Friendly Negotiation

Feature Ratings

Average 80

Time to value

Discover Human Identities

Discover Federated Identities

Suspicious activity

Authentication support

Policy Creation and Right Sizing

Discover Machine Identities

Forensics

TTP detection

ZSP support

Refactoring

Vendor Capability Ratings

Average 76

Ease of Customization

Business Value Created

Vendor Support

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

CrowdStrike Falcon Identity Protection Reviews

Lorena L.

Role: Industry Specific Role
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

Worked great until...

Likeliness to Recommend

7 /10

What differentiates CrowdStrike Falcon Identity Protection from other similar products?

What I like about crowdstrike is its interface. It is very user friendly and make sit easy to monitor for threats. The threat reports are concise and help identify the nature of the attacks. It also integrates well with our cloud-native applications.

What is your favorite aspect of this product?

Favorite aspect is the real time monitoring of threats. Requires little training to be able to be used at full capacity.

What do you dislike most about this product?

The cost is a little high as compared to other platforms, such as Heimdal. Also, would be nice to have a sensor repair tool to triage and repair unhealthy sensors.

What recommendations would you give to someone considering this product?

If cost is not an issue, then it is a good platform. However, we might be moving towards Heimdal in the future. Customer service is a little lacking as well.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Unique Features

Cons

Slower Product Innovation
Less Reliable
Less Effective Service

Favour J.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2025

Finally, Identity Protection That Works.

Likeliness to Recommend

8 /10

What differentiates CrowdStrike Falcon Identity Protection from other similar products?

It鈥檚 the context-aware identity monitoring for me. Unlike many identity protection tools that only raise flags when passwords are leaked or reused, Falcon goes further by understanding user behavior patterns. It can tell the difference between a real user and a compromised one based on how they interact with systems. That extra layer of intelligence is a game-changer.

What is your favorite aspect of this product?

What I love most is how intelligent and timely the alerts are. Falcon doesn鈥檛 flood you with noise. It picks out the right things and presents them in a way that鈥檚 actionable. That level of clarity really improves how you respond to threats鈥攊t鈥檚 not just data, it鈥檚 insight.

What do you dislike most about this product?

If I had to nitpick, I鈥檇 say onboarding could be smoother. The tool is packed with features, which is great, but the interface might overwhelm first-timers. A bit more guidance or contextual help would make a big difference.

What recommendations would you give to someone considering this product?

If you鈥檙e looking at Falcon Identity Protection, go in with a plan. Know what identities or behaviors you want to monitor most closely. The platform has a lot to offer, but it really shines when you align it with your specific risks and user behaviors. Also, don鈥檛 skip the training鈥攊t鈥檒l help you unlock the platform鈥檚 full potential much faster.

Pros

Respectful
Acts with Integrity
Transparent
Helps Innovate

Oluwatobiloba O.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Best Way to Secure Your Identity

Likeliness to Recommend

9 /10

What differentiates CrowdStrike Falcon Identity Protection from other similar products?

first time of usage, cant really say

What is your favorite aspect of this product?

every part i guess

What do you dislike most about this product?

nothing really

What recommendations would you give to someone considering this product?

You really wanna protect your identity, go ahead

Pros

Helps Innovate
Trustworthy
Efficient Service
Inspires Innovation

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CrowdStrike Falcon Identity Protection

What is CrowdStrike Falcon Identity Protection?

Company Details

Need Assistance?

CrowdStrike Falcon Identity Protection Ratings

82 Likeliness to Recommend

90 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+73 Net Emotional Footprint

How much do users love CrowdStrike Falcon Identity Protection?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Time to value Ability to decrease incident response time

Discover Human Identities Ability to connect to HR systems to track Joiner-Mover-Leaver (JML) changes and partial offboarding

Discover Federated Identities Capability to discover federated identities that are generated externally and joined to IdP via token exchange

Suspicious activity Generates a risk score that indicates the probability an identity may be attacked as well as the impact (鈥渂last radius鈥�) such an attack may result in

Authentication support Uncover and fix IAM misconfigurations. Displays which privileged identities have MFA enabled and at what levels

Policy Creation and Right Sizing Provide recommendations for right-sizing identities and permissions

Discover Machine Identities Ability to discover machine identities such as application programming interfaces (APIs) and workloads

Forensics Includes the ability provide full visibility in an easy-to-understand display of what happened on an endpoint during an attack in (near) real-time.

TTP detection Detect failed login attempts using credential stuffing across multiple applications that may indicate related attacks on an identity

ZSP support Displays access privilege usage, detecting unused privileges over specified periods. Discover dormant identities and standing privileges

Refactoring Suggestions for optimizing code for performance, efficiency, or improvements/automatically refactor code to adhere to best practices and coding standards.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

CrowdStrike Falcon Identity Protection Reviews

Lorena L.

Worked great until...

Likeliness to Recommend

Pros

Cons

Favour J.

Finally, Identity Protection That Works.

Likeliness to Recommend

Pros

Oluwatobiloba O.

Best Way to Secure Your Identity

Likeliness to Recommend

Pros

Title

Feature Ratings

Time to value

Discover Human Identities

Discover Federated Identities

Suspicious activity

Authentication support

Policy Creation and Right Sizing

Discover Machine Identities

Forensics

TTP detection

ZSP support

Refactoring

Vendor Capability Ratings

Ease of Customization

Business Value Created

Vendor Support

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features