Creatio Studio Customer Reviews 2025 | Business Process Management

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Creatio

Creatio Studio

Composite Score

8.3 /10

CX Score

8.7 /10

40 Reviews

What is Creatio Studio?

Automate any internal processes 鈥� from document approval to collaboration on complex projects involving multiple teams. Creatio provides a complete set of tools to effectively manage business processes, including process modelling, execution, monitoring and analysis. Take advantage of industry best practices to ensure the maximum efficiency of business processes management at your organization.

Company Details

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Awards & Recognition

Creatio Studio won the following awards in the Business Process Management category

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1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

2 Top Rated Capabilities

2 Top Rated Features

2022

Creatio Studio Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Creatio Studio.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

4
Since last award

91 Plan to Renew

3
Since last award

75 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Creatio Studio?

0% Negative

5% Neutral

95% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Helps Innovate

Feature Ratings

Average 82

Process Management

Business Rules Management

Form and Report 91制片厂ing

Knowledge and Document Management

Mobile

BPM Workflow and Approvals

Process Simulation and Execution

Deployment

Process Modelling and Design

Analytics and Reporting

Process Monitoring and Optimization

Vendor Capability Ratings

Average 79

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Quality of Features

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Creatio Studio Reviews

Role: Consultant
Industry: Healthcare
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted May 2020

Solid product for crm software

Likeliness to Recommend

6 /10

Pros

Effective Service
Respectful
Helps Innovate
Continually Improving Product

Cons

Wastes Time

Maureen B.

Role: C-Level
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2020

Loved it. Will save time and headaches eventually

Likeliness to Recommend

5 /10

What differentiates Creatio Studio from other similar products?

Education and seamless applications

What is your favorite aspect of this product?

Time saved

What do you dislike most about this product?

Time it takes to learn

What recommendations would you give to someone considering this product?

Be patient and don鈥檛 overthink it

Pros

Continually Improving Product
Unique Features
Respectful
Client Friendly Policies

Amanda H.

Role: Operations
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2020

Have good network speed to enjoy at it's best!

Likeliness to Recommend

6 /10

What differentiates Creatio Studio from other similar products?

The ease of navigation combined with aesthetically-pleasong overviews allow for focus. It works as it should and it looks good while doing it!

What is your favorite aspect of this product?

I think the best aspect is simply that it is user-friendly.

What do you dislike most about this product?

I generally had no issues. It seemed to prefer a better network speed, but otherwise worked well.

What recommendations would you give to someone considering this product?

I recommend it. It is unique, looks, good, and is intuitive to learn to use.

Pros

Helps Innovate
Enables Productivity
Unique Features
Effective Service

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Creatio Studio

What is Creatio Studio?

Company Details

Need Assistance?

Awards & Recognition

Creatio Studio Ratings

78 Likeliness to Recommend

4 Since last award

91 Plan to Renew

3 Since last award

75 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Creatio Studio?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

Form and Report 91制片厂ing Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Deployment Includes ability to execute business processes, automated or not, through the tool whether that it is on the user's machine, cloud, or other virtual environment

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Creatio Studio Reviews

Solid product for crm software

Likeliness to Recommend

Pros

Cons

Maureen B.

Loved it. Will save time and headaches eventually

Likeliness to Recommend

Pros

Amanda H.

Have good network speed to enjoy at it's best!

Likeliness to Recommend

Pros

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Title

4
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3
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Feature Ratings

Process Management

Business Rules Management

Form and Report 91制片厂ing

Knowledge and Document Management

Mobile

BPM Workflow and Approvals

Process Simulation and Execution

Deployment

Process Modelling and Design

Analytics and Reporting

Process Monitoring and Optimization

Vendor Capability Ratings

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Quality of Features

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of IT Administration