
What is Creately?
Creately is a visual workspace for brainstorming, planning, executing, and analyzing around projects. Its infinite canvas, powerful diagramming and drawing capabilities, along with real-time collaboration, enable teams to centralize documents, resources, tasks, and communication, creating a single source of truth for effective decision-making and increased productivity. It facilitates synchronous and asynchronous collaboration through in-app video conferencing, live mouse tracking and synced change previews, and comment discussion threads.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
75 Plan to Renew
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Since last award
72 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Creately?
Pros
- Reliable
- Enables Productivity
- Caring
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sticky Notes
Record, Save, and Export Canvases
Multimedia Content
Infinite Canvas
Role-Based Access
Surveys and Polling
Screen Sharing
Integration with Meeting Solutions
Annotation
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Quality of Features
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Creately Screenshots
Creately Videos
Introducing Creately VIZ - AI-Powered Visual Intelligence to transform the way you work!
Creately | What's New - February 2024
Creately on Microsoft Teams | For a Single Source of Truth!
Context-specific-visuals

Connect-ideas-to-execution

Expose-client-specific-views

Creately Reviews
Jack Z.
- Role: Human Resources
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jun 2023
Useful in the development of company workflows
Likeliness to Recommend
What differentiates Creately from other similar products?
I found significant value in the software, particularly the convenient interfaces with Google Docs and the usefulness of the included templates. Simply put, it aids my visualization; I despise the time-consuming process of creating a shoddy diagram in google documents or anything, and this is quite near to what I want. I no longer need paper and pencil to draw schematics because of this tool.
What is your favorite aspect of this product?
I appreciate all the options for personalization that Creately provides. Although I disagree that it can replace Notion, I find it to be a pleasant complement. My work project requires me to design a complicated diagram. And I can tailor Creately to my specific requirements with regards to all the available customization options. The end result is intricate yet all-encompassing.
What do you dislike most about this product?
Monthly or annual dues. I jest, of course. Creately has no flaws that I can find. The subscription costs are acceptable, especially considering the constant updates and new features. The website is extremely task-driven, to the point that it can cause Chrome to crash or cause RAM to run out. Lightening it up should be a priority.Reduce the number of parallel processes that aren't absolutely necessary.
What recommendations would you give to someone considering this product?
When I needed to make a diagram for one of my projects but didn't have the appropriate software, I turned to Creatly. Since then, I've been able to solve all my diagram-making woes using this excellent tool. The information is fascinating and full of tools I can use in my professional diagramming and planning.
Pros
- Enables Productivity
- Efficient Service
- Inspires Innovation
- Transparent

Bekwa U.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
Creately did the job, I only needed better
Likeliness to Recommend
What differentiates Creately from other similar products?
Creately differentiates itself with its simplicity, ease of use and affordable pricing
What is your favorite aspect of this product?
My favorite aspect of Creately is the drag-and-drop interface
What do you dislike most about this product?
The most common dislike about Creately is its limited advanced features and customization options, which can make it less suitable for highly complex or visually intricate diagrams compared to competitors like Miro or Lucidchart.
What recommendations would you give to someone considering this product?
Start with the free plan
Pros
- Continually Improving Product
- Reliable
- Inspires Innovation
- Caring
Harmesh T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2024
Product is Great however, cost is heavy on pocket
Likeliness to Recommend
What differentiates Creately from other similar products?
Niche product, I would say.
What is your favorite aspect of this product?
Ease of administration and free flow of tool.
What do you dislike most about this product?
Reporting and Integration can be fine tuned more.
What recommendations would you give to someone considering this product?
Customization is challenging, yet it is delivered here without too much of hassle.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing