What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention 鈥� and revenue 鈥� it deserves.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
90 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Reliable
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
SPAM Compliance
Campaign Management
Basic Reporting and Analytics
Email Templates
Segmentation
Surveys and Polling
Contact Database
Sales Intelligence & Conversion Rates
Content Authoring
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Availability and Quality of Training
Ease of Customization
Breadth of Features
Vendor Support
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Constant Contact Reviews
Natalie L.
- Role: Operations
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jun 2022
Constant contact is an excellent tool for business
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
The signup method of Constant Contact is simple, and even first-time users can instantly begin utilizing it. Additionally to that, it possesses varied helpful options like the creation of signup forms, the look of landing pages, and even the administration of on-line surveys. Also, they need recently restructured their evaluation plan, that shows that they greatly care regarding client sentiments.
What is your favorite aspect of this product?
I relish the ease of its use from the beginner鈥� purpose of view. It鈥檚 some step-by-step guides, nice-looking templates and makes it straightforward to start out campaigns. Something from email broadcasts to landing pages that cause sales pages, Constant Contact gets you started quickly.
What do you dislike most about this product?
Sometimes while having a image it鈥� bit troublesome to feature in example layout having a seperate block or widget are often useful. The very basic feature of having a click to call on mobile devices is missing I disappointed here.
What recommendations would you give to someone considering this product?
If you wish for an entire online business solution, that is incredibly affordable and packs plenty of business tools, great for the beginner and pretty smart for the advanced marketer based on its price, then Constant Contact is the best way to go. It has so many amazing options which are good for the progress of the business.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Bethwel N.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
Why Constant Contact Is Irresistible
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact is all about email marketing and also makes marketing automation seamless
What is your favorite aspect of this product?
It's powerful and effective It makes marketing and automation easy It's seamless to use
What do you dislike most about this product?
It's all smiles with Constant Contact
What recommendations would you give to someone considering this product?
I recommend Constant Contact for email marketing. It's perfect and also makes marketing automation easy
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: Initial Implementation
Submitted May 2022
Easy to use, intuitive email build
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Caring
- Transparent
Cons
- Inhibits Innovation
- Vendor Friendly Policies
- Charges for Enhancements
