What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Version Control
Searchability
Metrics and Reporting
Editor Functions
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Also Featured in...
Task Management
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Project Management - Enterprise
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Knowledge Management
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Confluence Reviews
Ilana S.
- Role: Consultant
- Industry: Retail
- Involvement: End User of Application
Submitted May 2022
Easy to use but not very fancy
Likeliness to Recommend
What differentiates Confluence from other similar products?
It makes communication between different teams seamless. Passing knowledge along is incredibly easy.
What is your favorite aspect of this product?
How I can find information from all around the company in one place.
What do you dislike most about this product?
I dislike how few features Confluence has, its very bare bones from my perspective.
What recommendations would you give to someone considering this product?
Make sure you need it before you get it, I think workfront is better honestly.
Pros
- Effective Service
- Acts with Integrity
- Appreciates Incumbent Status
- Helps Innovate
Cons
- Wastes Time
- Less Efficient Service
- Less Generous
Alejandro P.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted May 2022
Great to create a knowledge Database
Likeliness to Recommend
What differentiates Confluence from other similar products?
Easy to manage and share contents with others inside the company
What is your favorite aspect of this product?
Is easy to use and easy to create documentation
What do you dislike most about this product?
It could be have an easy integration with sharepoint, in order to create workflows or integrate confluence with actual workflows
What recommendations would you give to someone considering this product?
First you need to understand the needs of the business and see if confluence is what you need, because it is great to do a wiki internal for your company and if that you need, will work great
Pros
- Transparent
- Reliable
- Enables Productivity
- Trustworthy
Jaime M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
It麓s a wonderful product
Likeliness to Recommend
What differentiates Confluence from other similar products?
the integration of the tools (the marketplace) is much more solid than other solutions
What is your favorite aspect of this product?
carrying out the day the different tasks in an organized way
What do you dislike most about this product?
Can be a bit confusing at first
What recommendations would you give to someone considering this product?
I don't know what to recommend
Pros
- Enables Productivity
- Trustworthy
- Inspires Innovation
- Fair
