What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Version Control
Searchability
Metrics and Reporting
Editor Functions
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Also Featured in...
Task Management
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Project Management - Enterprise
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Knowledge Management
Translation missing: en.product_page.ratings.score 8.8
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Confluence Reviews
Isabella H.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2022
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ivan C.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted May 2022
The go-to Knowledge Management Platform
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is a perfect tool for Knowledge Management and Document Management, they are well integrated with JIRA on task management which allows documentation seamlessly.
What is your favorite aspect of this product?
Seamless integration with JIRA, faster document development.
What do you dislike most about this product?
The mobile version of Confluence is not that friendly, would hope to see that get improved over time.
What recommendations would you give to someone considering this product?
If you are considering adopting Confluence for Knowledge Management, and have JIRA in place currently, this product will make your life a whole lot easier. Confluence has a rather short coming on its mobile version so if that is something you are heavily evaluating, please see if Mobile version is much needed.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Airton O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Content and workflow management.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Teams can collaborate on projects, set deadlines, and track each other using Confluence. Search engines, page archiving, and hierarchical page trees are simplified. To make the information more alive, you can use themes and personalize them with your own touches, such as GIFs, photos and videos. With popular programs and platforms like Jira, Team Calendars, and Trello, you can power Pages.
What is your favorite aspect of this product?
I like Confluence has great capabilities to: Deploy on-premises and in the cloud. Employees can write content, meeting notes, product specifications, and research reports using the editing tool. Allows you to go to documents and comment on them. In one place, you can publish, organize and access company information. Content editing options are available. Images and videos can be added to documents, text can be organized in blocks or tables, and critical comments can be highlighted.
What do you dislike most about this product?
Confluence is expensive for small businesses.
What recommendations would you give to someone considering this product?
For the following, I recommend Confluence: To create pages, collaborate with team members, and keep track of all your tasks in one place. You can create a knowledge base and use it to provide customers with quick answers and automate the processes behind all project plans.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
