What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Version Control
Searchability
Metrics and Reporting
Editor Functions
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Also Featured in...
Task Management
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Project Management - Enterprise
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Knowledge Management
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Confluence Reviews
Caroline L.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted May 2022
Software for team and project management.
Likeliness to Recommend
What differentiates Confluence from other similar products?
it is easy to use and it has a good price, in all that it differs from many programs.
What is your favorite aspect of this product?
When it comes to recording and wording requirements, Confluence is the best since it reduces the risk of information being misunderstood in a remote work environment. The one-on-one meetings with team members and the tracking of progress, roadblocks, comments and objectives are also made easier with its assistance.
What do you dislike most about this product?
There is currently nothing about Confluence that I find to be unfavorable.
What recommendations would you give to someone considering this product?
Confluence is a great way for remote teams to work together on projects and helps increase team efficiency and encourages team participation.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Brian D.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Excellent Tool For Documentation
Likeliness to Recommend
What differentiates Confluence from other similar products?
Documents are in tree knowledge platform
What is your favorite aspect of this product?
It removes dependencies on certain people and helps in easy and ample flow of knowledge across team members.
What do you dislike most about this product?
It should enhance its searching ability, more precise search results will positively attract more users. Slow and non-responsive customer care.
What recommendations would you give to someone considering this product?
Highly recommend since it can easily be integrated with other softwares.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jared H.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted May 2022
Powerful tool for bringing together team members
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence has all features that are required in organization and collaboration of all employees under one unified tool.
What is your favorite aspect of this product?
It is gives my team the best working platform that can virtually connect us when working on a project. We can chat and share ideas while implementing the task. Sharing documents and saving files with Confluence has been productive.
What do you dislike most about this product?
Familiarization with the user dashboard takes time for new users. I have had a wonderful experience and I have no complain.
What recommendations would you give to someone considering this product?
Confluence has accelerated the performance of projects and enhanced contribution of all company members. It has been a source of inspiration for all members and I recommend to other organizations.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
