What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Version Control
Searchability
Metrics and Reporting
Editor Functions
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Also Featured in...
Task Management
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Project Management - Enterprise
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Knowledge Management
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Confluence Reviews
Adarsh T.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Mar 2024
Great Project Documentation platform
Likeliness to Recommend
What differentiates Confluence from other similar products?
It has a wide range of features like sharing documentation links through Outlook by adding users to the list.
What is your favorite aspect of this product?
It is very easy to manage project documentation with the help of confluence.
What do you dislike most about this product?
A detailed demo should be provided for the confluence as it is not easy to use for beginners.
What recommendations would you give to someone considering this product?
If you want a good project documentation management platform to access documentation effectively go for confluence.
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Inspires Innovation
Sophie L.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2024
Confluence brings dynamism to knowledge sharing.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence's ability to integrate with other tools utilized in my office, including project management tools has been an exciting part of my experience with it and this I believe is a major differentiation point between Confluence and similar knowledge sharing tools, that I have experience using. As a result of this, I and my team conveniently can move from knowledge sharing to action by just converting notes from Confluence into tasks or issues on a standard project management platform.
What is your favorite aspect of this product?
Confluence's digital whiteboard feature is impressive. It brings flexibility into my teams knowledge sharing activity , by making it convenient to collaborate, draw, brainstorm and visualize freely.
What do you dislike most about this product?
The page/document grouping feature needs improvement. It took me a series of experimentations before I was able to perfect how to group similar documents and pages together.
What recommendations would you give to someone considering this product?
Dynamic knowledge management is a critical aspect of operations in professional teams and departments. Reason why I recommend Confluence.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Al MUHANNA M.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2024
Likeliness to Recommend
Pros
- Enables Productivity
- Reliable
- Trustworthy
- Caring
