What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Version Control
Searchability
Metrics and Reporting
Editor Functions
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
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Task Management
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Project Management - Enterprise
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Knowledge Management
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Confluence Reviews
Rohit M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Best Knowledge and Document management tool.
Likeliness to Recommend
What differentiates Confluence from other similar products?
we have configured the Confluence for Knowledge and document management purposes in our organizations and it significantly delivers the outcome, it is reliable and secure. it has amazing multi language support which is very good thing for a globally presents people across the different geographical areas. Behind the scene Confluence uses the latest AI search and other rich tech stacks which makes it different from the other tools and softwares.
What is your favorite aspect of this product?
Confluence allows API integration and Workflow management and customizations which i things is the best part. we can set the approval and similar access granting stuff. All the reports and dashboards UI is user friendly.
What do you dislike most about this product?
Confluence is overall a good fit for any orgnaization requirements, i didn't find anything which i dont like about the Confluence.
What recommendations would you give to someone considering this product?
i would say Confluence by Atlassian is a great product with Awesome Feature, if somebody is planning to purchase confluence then i would say he should go ahead without having any second thoughts in his mind.
Pros
- Enables Productivity
- Security Protects
- Reliable
- Saves Time
Cons
- Inhibits Innovation
- Slower Product Innovation
Sanket M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2023
Best documentation management tool in the market
Likeliness to Recommend
What recommendations would you give to someone considering this product?
Go For it. It is the best product in its domain.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Harvey W.
- Role: Consultant
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Nov 2023
Industry leading document management solution!
Likeliness to Recommend
What differentiates Confluence from other similar products?
The flexibility of connections to 3rd party services, and the 1st party integrations to products like Jira.
What is your favorite aspect of this product?
Simple things win me over, the ability to take a file and have it loaded into a visual form within the tool to work with natively,
What do you dislike most about this product?
I have yet to run into a feature that I do not like about Confluence.
What recommendations would you give to someone considering this product?
Take a look at your current tech stack, and identify those areas where you would look to integrate with products owned and Condluence. This aspect will help with decision making, if none of your current products fall in line then maybe it鈥檚 not for you; however, I鈥檓 sure you will find support for tools that you wouldn鈥檛 have thought of.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
