What is Cloudflare?
Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceCloudflare Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Cloudflare.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cloudflare?
Pros
- Trustworthy
- Helps Innovate
- Continually Improving Product
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Enablement for Security Teams
Network Sandboxes
Firewall as a Service (FWaaS)
Secure Web Gateway (SWG)
Web Application and API Protection (WAAP)
Zero Trust
Cloud Access Security Broker (CASB)
SD-WAN
Viable Alternative VS Traditional MPLS
Remote Browser Isolation (RBI)
Data Analytics / BI / AI
Vendor Capability Ratings
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Cloudflare Reviews
Amanya B.
- Role: C-Level
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Sep 2025
Easy and reliable enough
Likeliness to Recommend
What differentiates Cloudflare from other similar products?
Cloudfare offer the WebTRC which provides real time communication API for video apps and easy to integrate
What is your favorite aspect of this product?
Easily scans the DNS and propagates easily to secure applications from BOT attacck
What do you dislike most about this product?
Support is only available on premium users only
What recommendations would you give to someone considering this product?
I would recommend for security and native app building
Pros
- Enables Productivity
- Inspires Innovation
- Caring
- Client Friendly Policies
Zach J.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2025
Secure and effective solution
Likeliness to Recommend
What differentiates Cloudflare from other similar products?
Due to its high-performance global network, innovative approach to threat, and integrated zero-trust security, it is unique in the market of security service edge providers. Unlike other similar products that depend on regional data centers, it functions as one of the largest globally distributed networks.
What is your favorite aspect of this product?
Its low-latency performance cost-effectivity, and zero-trust security make it a powerful platform. It regularly updates itself with new and advanced features such as email security tools, AI-powered threat detection, and data loss prevention. It allows our DevSecOps teams to automate security strategies by involving Terraform, APIs, and other coding tools. Its security settings are easy to deploy and are scripted.
What do you dislike most about this product?
Cloudflare鈥檚 unique combination of security, scalability, and speed makes it most desirable for SSE solutions. But there are a few areas which need attention for improvement. It heavily focuses on network and web security, but does not provide us with endpoint detection and response tools.
What recommendations would you give to someone considering this product?
I would recommend going with Cloudflare to everyone who needs fast and scalable SSE security capabilities without complex hardware. One may face challenges while dealing with its policies, and firewalls, for this, it is recommended to go with its guidelines.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Amisha P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Enhancing the workforce
Likeliness to Recommend
What differentiates Cloudflare from other similar products?
When the other comparative platforms lack, starting with the broader range of web performance and security features, easy to use interface and wide reaching network is the CloudFlare.The offered capabilities of this web pages and therefore its is suitable for companies of any size.
What is your favorite aspect of this product?
The feature I enjoyed most is their user friendly platform and an easy to navigate control panel. This makes it possible for me to oversee the operations of the website.
What do you dislike most about this product?
The customer support is not quick , they needs to respond quickly. Secondly their should be proper guidance provided to how to navigate through the app.
What recommendations would you give to someone considering this product?
The product is highly recommended, but before going to implement it, one should analyze the team strength, working conditions and financial condition of the organization.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
