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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

91制片厂 ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Resource Management

86

Document Management

86

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

84

Reporting

83

Budget Management

82

Mobile Access

78

Vendor Capability Ratings

Average 84

Quality of Features

87

Business Value Created

87

Ease of Implementation

87

Breadth of Features

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Brian L.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

What a great app, "ClickUp."

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

I really like the features that the program has, they are very easy to use, compared to other programs where it was a little more complicated to understand their functions

What is your favorite aspect of this product?

It helps members of a team get up to speed quickly and stay on the same page while working on real-time assignments. To be notified of new tasks, I've integrated it with Slack. Thank you for the Chrome plugin that allows me to create tasks from emails and attach them for easy access.

What do you dislike most about this product?

On rare occasions, it may seem slow or glitchy. Tasks that have been updated but not shown in the list of tasks might be frustrating. I'll have to reload the page a few times before it shows up. There is a delay in the appearance of subtasks when using templates.

What recommendations would you give to someone considering this product?

A good project management tool may be found if you're ready to put in the effort up front.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Bastian M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great software to manage projects.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Organize a fully remote team to facilitate mutual tracking, reporting, and conversation. I also like the ability to see team productivity at a glance on the workload dashboard. Previously, I created presentation slides to explain ideas and notebooks to write ideas. I used other software for the board and Microsoft Word for the list. Now I do everything with ClickUp. You no longer set an alarm on your phone just to let go without telling yourself exactly what to do at that time.

What is your favorite aspect of this product?

It's up to me how much detail I want to use from task management, dashboards and views. You can combine any workspace to suit the work you are thinking about or managing. What I like most about ClickUp is the ability to use different list, board and calendar views in one place. Previously, I used separate software for lists, boards, and calendars. I also like ClickUp's custom fields and file insertions because I don't have to save the screenshots in a separate folder.

What do you dislike most about this product?

It was daunting at first to understand all of the tools and capabilities in ClickUp. I had to watch a lot of YouTube videos and searching to figure out where to click, add, and utilize a given function. My contractors (some of whom are elderly) frequently miss alerts and have difficulty joining ClickUp since the interface for visitors is tough to use. ClickUp may sometimes be overwhelming for my clients.

What recommendations would you give to someone considering this product?

We recommend that you use ClickUp because it can replace all other work schedules and management programs. ClickUp has become the first site you visit to see what you need to do for the day as soon as you start the day. Use it as a reminder at work to make you feel guilty if you don't get your work done on time. ClickUp is everything you need for a PM tool. It's very affordable and can cover all enterprise use cases, from simple to very complex.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Erik B.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"My Favorite Project Management Software"

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

It is a very easy program to use, compared to other programs that are a bit complicated to use.

What is your favorite aspect of this product?

It's a breeze. Everything you need to manage both your personal and professional lives may be found in one location. It's a breeze to schedule your time and team. It's great for tiny tasks, both personal and professional. If you're on a tight budget, this is an excellent option. It saves money.

What do you dislike most about this product?

There aren't many drawbacks, but it's possible that additional integrations may be added in the future. Google and other calendar sync services will be beneficial. Because it's still in its infancy, the software's development team releases frequent updates, but there are certain to be glitches.

What recommendations would you give to someone considering this product?

Looking for an easy method of keeping track of all your projects? Look no further.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

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