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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

91制片厂 ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Resource Management

86

Document Management

86

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

84

Reporting

83

Budget Management

82

Mobile Access

78

Vendor Capability Ratings

Average 84

Quality of Features

87

Business Value Created

87

Ease of Implementation

87

Breadth of Features

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2022

Great management app and saves your time

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Cody D.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

The BEST project management tool I've ever used.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

I handle my projects with ClickUp. The application acts as a central hub of information for me and my clients, allowing them to view the work I'm doing and offer suggestions. Our issues with forgetting our weekly and daily duties are resolved with Clickup. Additionally, it makes it possible for us to maintain organization within the team, making it simple to determine which employee performs which duty and at what stage.

What is your favorite aspect of this product?

I work as the manager of a small social media business. ClickUp makes it tremendously simple for us to manage our work across more than 20 projects. We can simply arrange ourselves as a team online and keep track of our work without needing to work in an office. Additionally, repeating chores function well. We can complete our normal tasks without forgetting. I appreciate ClickUp's adaptability and how simple it is to tailor the product to your own requirements. I use it to keep track of my daily duties, save information, and get feedback. It's fantastic to be able to design workplaces for various clients and share them with your team.

What do you dislike most about this product?

At first, all of ClickUp possibilities might be daunting. Fortunately, their assistance documentation is simple to follow, and support has always been fast to reply whenever I have a query. The issues we are worried about are basically continuous slowdowns and automations breaking. It normally gives us a lot of problems, especially when the tasks open slowly and the repeating tasks occasionally don't work. Of course, there are issues with the dashboard portion as well. The data on the dashboard changes quite slowly. We can't utilize some charts since they don't present the relevant data.

What recommendations would you give to someone considering this product?

Clickup is ideal for businesses that are continuously managing various projects, both in terms of basic task management and employee tracking. Investigate webinars for ClickUp use cases or ClickUp specialists. Instead of beginning from scratch, it's highly beneficial to utilize a template or model your workspace after someone who does something similar.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Michelle M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Excellent software to help with daily tasks.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp has been a terrific replacement for the physical notebooks I used to keep track of my daily and weekly to-do lists. Because ClickUp is installed on my laptop, I can just log in and my chores and responsibilities are shown, reminding me of what I need to complete for the day. We've set up our spaces such that, as long as we input things correctly, it's quite difficult for them to vanish from our attention or for a project to fall behind schedule. ClickUp has been critical in helping us know what we need to do that day, where all of our projects are, and what's coming up.

What is your favorite aspect of this product?

I really like making private to-do lists for myself. I keep all of the chores I need to do in one tab open throughout the work day in my personal to-do list area. I particularly appreciate the Clickup tool, which allows you to set a deadline for completing a task. We have project tracking spaces, automations to create tasks in different phases of the project, one of my favorites is activating billing tasks in project stages, and we also have task spaces for administration, marketing, and more.

What do you dislike most about this product?

The UI and list navigation of Clickup are two things I don't like about it. The lists in the left column on the first screen might be fairly overwhelming to look at. Even after taking in the scene for a while, it may still be unclear what you are seeing. When you click on a to-do list and the list view automatically switches to a view version that was not selected, navigation becomes challenging. For instance, occasionally when I click on a list to read it, instead of taking me to the bulleted list that I like and have been using, it sends me to the Gantt view of the list.

What recommendations would you give to someone considering this product?

Please utilize the webinars/papers and other support resources to learn the functionality and customize the spaces as needed! In addition, their support staff is quite helpful. I strongly advise using ClickUp help features as well as spending some time learning and reviewing the UI and exploring the platform's choices. This will assist you in your everyday use of ClickUp and will assist you in being more efficient with the time you spend using ClickUp.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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