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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

91制片厂 ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Resource Management

86

Document Management

86

Dependency and Milestone Tracking

85

Time & Expense Tracking

84

Hierarchical Task Management

84

Reporting

83

Budget Management

82

Mobile Access

79

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

87

Breadth of Features

87

Ease of Implementation

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Usability and Intuitiveness

81

Vendor Support

78

ClickUp Reviews

Delight Ijeoma N.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Mar 2025

Great for Team.

Likeliness to Recommend

6 /10

What differentiates ClickUp from other similar products?

Unlike Asana, Trello, or Monday.com, ClickUp integrates task management, document collaboration, goal tracking, time tracking, and automation within a single platform.

What is your favorite aspect of this product?

It offers deep customization, allowing users to tailor workflows, views, and dashboards to fit their needs.

What do you dislike most about this product?

It is overwhelming, especially for beginners. It has a steep learning curve compared to simpler alternatives like Trello.

What recommendations would you give to someone considering this product?

Yes, if you need an all-in-one, highly customizable platform for team collaboration.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Inspiring
  • Less Effective Service
  • Less Caring

Naomi A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Awesome Product

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Customizable reporting dashboards Strong security certifications24/7 live chat support available

What is your favorite aspect of this product?

ClickUp offers a ton of advanced features that enable real-time and unsynchronized collaboration

What do you dislike most about this product?

It can feel overwhelming:

What recommendations would you give to someone considering this product?

ClickUp does have a slightly steeper learning curve than its competitors

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Bruno S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use, have many widgets, family interface

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Friendly interface and easy to management tasks

What is your favorite aspect of this product?

Management tasks and OKR

What do you dislike most about this product?

Have many widgets that i dont use

What recommendations would you give to someone considering this product?

Facilities and friendly interface, easy to use and a perfect software for management tasks and OKR

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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