What is Cisco Jabber?
Mobility doesn鈥檛 have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they鈥檙e available, and collaborate more effectively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Jabber?
Pros
- Trustworthy
- Effective Service
- Fair
- Client's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Instant Messaging
Audio Conferencing VoIP
Audio Controls
File Transfer
Facilitator Functions
Virtual Whiteboard
Audio Conferencing Call in Bridge
Screen Share
Keyboard Mouse Control
Application Share
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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Cisco Jabber Reviews
Rami I.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Mar 2023
Does basic stuff but overall a pain to use
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Its made by a professional company however not very well coded to work effortlessly
What is your favorite aspect of this product?
I'd say its quite simple to use but takes a long time to get use to
What do you dislike most about this product?
Its aesthetics, some features do not work properly and there were regular updates which didnt do much.
What recommendations would you give to someone considering this product?
Don't go with this product. Go for Teams or Zoom, they are much simpler to use, more user-friendly and have much better support!
Pros
- Appreciates Incumbent Status
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Cons
- Less Transparent
- Less Effective Service
- Under Delivered
Lousie M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Robust and efficient solution
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
We currently use this program extensively throughout the company to conduct meetings with clients and staff that work remotely all around the world. That is one technology that has allowed us to see clients more quickly and spend less on the supplies needed for meetings. It is a trustworthy and safe site for communication.
What is your favorite aspect of this product?
Cisco features a top-notch audio function, is incredibly secure, and is simple to use across all platforms. Regarding the business issues that Cisco resolves, they merely make our video communication process as seamless as they can. Thanks to Cisco, I can easily and unapologetically interact in person with coworkers who work remotely.
What do you dislike most about this product?
While having a wide range of functions, Cisco Meetings' main flaw is its restriction on participant display. It only permits 25 participants to be displayed during meetings, which is a significant disadvantage on fun Fridays when the entire staff is on display for an interactive session.
What recommendations would you give to someone considering this product?
All work teams and individuals that need to hold online meetings in a completely private and collaborative manner can use Cisco Meetings to launch videoconferences, chats, and web conferences. With a top-notch wireless connection, great features, security, and ease of use. It is wonderful that this technology is adaptable to our method of working from any location and on any device.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Aasif Shafi A.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Feb 2023
Awesome Tool for communication
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Cisco jabber enables us to communicate with our colleagues directly from our laptop, phone or desktop with out any hindrance.
What is your favorite aspect of this product?
The quick call connectivity and easy user interafce.
What do you dislike most about this product?
The stability must be improved as most of the times application got hanged and then at that we need to restart the application.
What recommendations would you give to someone considering this product?
One of the better Communication tool that every organization should consider because of the various number of features that it offers.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy