
What is Cisco Jabber?
Mobility doesn鈥檛 have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they鈥檙e available, and collaborate more effectively.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Jabber?
Pros
- Trustworthy
- Effective Service
- Fair
- Client's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Instant Messaging
Audio Conferencing VoIP
Audio Controls
File Transfer
Facilitator Functions
Virtual Whiteboard
Audio Conferencing Call in Bridge
Screen Share
Keyboard Mouse Control
Application Share
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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Cisco Jabber Reviews

Lara H.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2022
Very trustworthy software for communication.
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
It鈥檚 nice that this is linked to your laptop and phone if need be. It helps with not having to induce a desktop phone set up at my home office. I鈥檇 not need to run lines for a phone at home since I don鈥檛 have any in my house as-is. The app mechanically opens for me to use on a daily basis after I log in to my computer, that helps therefore I don鈥檛 forget to open my phone. Cisco Jabber is a feature-loaded tool offered by a brand like Cisco. Jabber integrates with Cisco VoIP phones, and users will connect and collaborate using Cisco handphones.
What is your favorite aspect of this product?
The best a part of jabber is that it鈥檚 an app that can be opened within the background and it鈥檒l inform you once a message comes through. Rather than an email where you鈥檝e got to open the particular email tab to respond, jabber permits you to respond to a message in whatever system or app you already have open. I prefer the concept behind Jabber the most. It鈥檚 helpful to own the simplest way to work from your personal cell phone whereas still protective your contact information. It鈥 nice having that peace of mind that your phone number cannot be viewed.
What do you dislike most about this product?
Cisco Jabber is a fantastic tool however has some limitations like chat history isn鈥檛 stored. It鈥檚 powerful to refer to a message that belongs to previous chats. A number of the team members believe that Cisco Jabber consumes a lot of battery. Also, Cisco Jabber support is not up to the mark, which ends up in an outbreak and loss of work efficiency.
What recommendations would you give to someone considering this product?
Cisco Jabber is a wonderful tool and simple to use. Cisco Jabber is a value-for-cash product and helps in easy collaboration with team members, which leads to higher work efficiency and team effectiveness. Cisco jabber will be a superb choice for medium and bigger enterprises searching for collaboration tools.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy

Patrick-Tom A.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
Secure and convenient software for communication.
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Cisco jabber is a combination of all the features and qualities that could make the communication process easy and convenient. All the departments throughout our organization are better able to communicate using this tool and in my opinion, this is the most basic reason why we have chosen Cisco Jabber.
What is your favorite aspect of this product?
Video and audio conferencing is best plus it facilitates us by giving us different kinds of features screen sharing by the assistance of which we are able to share important documents across various departments without difficulty. Similarly, the live chat feature, Mobile application, integration, and scheduling are some of other important specifications that make it favorable for us.
What do you dislike most about this product?
whenever we try to record the session it starts showing clunky behavior and then it seems like it is a recording session but in the end, there is no recording anywhere. I don鈥檛 have clue what's wrong and where is something wrong but that鈥檚 how it is.
What recommendations would you give to someone considering this product?
I am 100% recommending this collaboration tool to everyone out there.
Pros
- Trustworthy
- Saves Time
- Client's Interest First
- Over Delivered

Isabella H.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
F谩cil de Trabajar
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing