What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Saves Time
- Continually Improving Product
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Article Summarizer
Topic Generator
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Text Personalization
Customization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
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ChatGPT Reviews
Ezealisiobi C.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2025
easy to use app, i love it
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT as an artificial intelligence app stands out with its natural, context-aware conversation flow, adaptability to user tone, and a balance between creative and precise responses.
What is your favorite aspect of this product?
i love the adaptability to user tone and speed to provide solutions
What do you dislike most about this product?
can sometimes be overly cautious or lack real-time awareness without web access, which can make certain responses less precise or outdated.
What recommendations would you give to someone considering this product?
I recommend they define their primary use case (e.g., brainstorming, coding, writing, research), experiment with different prompts to get the best results, and take advantage of follow-up questions to refine responses.
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Caring
Chukwudi U.
- Role: Industry Specific Role
- Industry: Media
- Involvement: End User of Application
Submitted Feb 2025
Easy to use, I love it.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
I think ChatGPT stands out because of its advanced language understanding, versatile tool integrations and strong context retention.
What is your favorite aspect of this product?
My favorite aspect of ChatGPT would be that it has the ability to generate high-quality, context-aware responses that adapt to a wide range of professional and creative needs.
What do you dislike most about this product?
The one limitation of ChatGPT is that it doesn't have real-time memory across sessions, so it cannot recall previous conversations unless when reminded.
What recommendations would you give to someone considering this product?
If you're considering ChatGPT, properly utilize its potential by using detailed prompts maximizing and leveraging its tool integrations, and experimenting with different applications to fit your workflow.
Pros
- Helps Innovate
- Efficient Service
- Inspires Innovation
- Caring
Chiamaka I.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2025
Smart and Surprisingly human interface.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT is unique and different because it maintains context in conversations and generates human-like, natural responses that are both intuitive and personalized. I have used chatgpt for several purposes and I have never been let down at any time.
What is your favorite aspect of this product?
The fact that it can give instant and accurate responses and also modify it so well that it suits my interests.
What do you dislike most about this product?
The only thing I dislike about chatgpt is being overly cautious to responses to some prompts.
What recommendations would you give to someone considering this product?
Know your purpose and be specific in your prompts. Understand chatgpt limitations and always use follow up questions to get the best of the product.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
