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Calendly

Calendly

Composite Score
9.2 /10
CX Score
9.3 /10
Category
Calendly
9.2 /10

What is Calendly?

Calendly is a hub for scheduling meetings professionally and efficiently, eliminating the hassle of back-and-forth emails so you can get back to work. Calendly is a powerful yet simple automated scheduling tool, takes the work out of connecting with others. Calendly uncomplicates scheduling by only offering times that work with your availability across all of your calendars.

Company Details


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Awards & Recognition

Calendly won the following awards in the Appointment Scheduling category

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Calendly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Calendly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Calendly?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Effective Service

Feature Ratings

Average 89

Scheduling Link Creation

91

Real-Time Calendar View

90

Calendar Integration

90

Automated Notifications

88

Availability Preferences

88

3rd Party Integration

84

Mobile

84

Customizable Branding

83

Analytics and Reporting

83

Payment Processing

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Usability and Intuitiveness

88

Business Value Created

87

Quality of Features

86

Breadth of Features

85

Ease of Data Integration

85

Ease of IT Administration

85

Ease of Customization

85

Vendor Support

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

Calendly Reviews

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2025

Calendly is a productivity booster!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kathryn L.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Calendly makes appointment scheduling smooth.

Likeliness to Recommend

10 /10

What differentiates Calendly from other similar products?

I think Calendly is very intuitive and stands out in terms of how easy it is to use. Calendly's ability to adjust to differences in time zone between the person scheduling appointment, and the one with whom appointment is being schedule with, is just beautiful. As a result of this, when people outside my timezone schedule appointments with me, they need not worry about doing any calculation, they get the scheduled time in their own time zone and I get the notification in my own timezone too.

What is your favorite aspect of this product?

I love the flexibility of customization options on Calendly. I can determine the duration of meetings, set buffer durations between meetings, I can set availability preferences in terms of specific days that I want to be available for bookings, I can set reminder notifications in the form of emails and sms before scheduled events, I can even add questions to specific event types , thereby letting me be able to gather information from persons looking to schedule appointments with me.

What do you dislike most about this product?

I do have reservations and criticisms about the disparity that exists in the amount of features and functionalities I have access to, between Calendly on mobile devices( mobile app ) and Calendly on computer ( web version ) , As a result of this disparity, I always have to sign-into my Calendly on my computer to make any major changes that has to do with editing meeting types for example.

What recommendations would you give to someone considering this product?

I think Calendly is the top software to consider, when we talk about appointment scheduling.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Daniel E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Automating Appointments for Maximum Productivity

Likeliness to Recommend

8 /10

What differentiates Calendly from other similar products?

Unlike other apps Calendly appointment scheduling software provides the ease to change, cancel, or schedule an appointment without any difficulty. It is based on automatic reminders that reduce the chance of omitting any appointments. It offers several customizable tools for numerous businesses that are adequate accordingly.

What is your favorite aspect of this product?

The favorite aspect of appointment scheduling software is its 24/7 availability which makes it convenient and flexible for clients to book their appointments even after business hours. Lessening administrative work holds back a lot of time which makes it smoother and less time-consuming. It provides huge help for clients of different regions by handling the appointments according to their regions.

What do you dislike most about this product?

Lack of personalization and technical hitches make it a bit harder to handle and aren't necessary for every business which makes it overwhelming i.e. there is a need for technical knowledge for its usage.

What recommendations would you give to someone considering this product?

It provides a user-friendly interface for both businesses and clients that makes it intuitive and simple to navigate. This software is mobile-friendly that easily manages the appointments for both clients and businesses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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