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Calendly

Calendly

Composite Score
9.2 /10
CX Score
9.3 /10
Category
Calendly
9.2 /10

What is Calendly?

Calendly is a hub for scheduling meetings professionally and efficiently, eliminating the hassle of back-and-forth emails so you can get back to work. Calendly is a powerful yet simple automated scheduling tool, takes the work out of connecting with others. Calendly uncomplicates scheduling by only offering times that work with your availability across all of your calendars.

Company Details


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Awards & Recognition

Calendly won the following awards in the Appointment Scheduling category

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Calendly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Calendly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Calendly?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Effective Service

Feature Ratings

Average 88

Scheduling Link Creation

91

Real-Time Calendar View

90

Calendar Integration

90

Automated Notifications

88

Availability Preferences

88

3rd Party Integration

84

Mobile

84

Customizable Branding

84

Analytics and Reporting

83

Payment Processing

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Usability and Intuitiveness

88

Business Value Created

87

Quality of Features

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Ease of Customization

85

Vendor Support

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

Calendly Reviews

Aifuwa I.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

Scheduling Made Simple and Stress-Free

Likeliness to Recommend

10 /10

What differentiates Calendly from other similar products?

What makes Calendly stand out is how simple and user-friendly it is. You can set it up in minutes, share a link, and let people book time without endless emails. Plus, it integrates well with Google, Outlook, Zoom, and other tools most people already use.

What is your favorite aspect of this product?

My favorite thing about Calendly is how much time it saves. Just sending someone a link to book based on my real-time availability takes all the back-and-forth out of scheduling.

What do you dislike most about this product?

What I dislike most is that some of the more useful features, like multiple meeting types or team round-robin scheduling, are only available on paid plans. The free version is great, but it can feel a bit limited as your needs grow.

What recommendations would you give to someone considering this product?

If you're thinking about using Calendly, start with the free plan to see how it fits your workflow. It鈥檚 super easy to set up, but if you book different types of meetings or work with a team, upgrading is worth it for the extra flexibility.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Caring

linda D.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Simple, Smart, and Saves Me Time

Likeliness to Recommend

9 /10

What differentiates Calendly from other similar products?

It is the easiest to set up and share, plus it integrates smoothly with my calendar without any fuss.

What is your favorite aspect of this product?

I love how it eliminates the back-and-forth of scheduling by letting people book based on my real-time availability.

What do you dislike most about this product?

Some useful features are locked behind paid plans, which can be limiting for solo users or small teams.

What recommendations would you give to someone considering this product?

I would advice anyone to start with the free plan to see how it fits your workflow, then upgrade if you need advanced features like team scheduling or workflows.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Ruth A.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Streamlined Scheduling for Healthcare: A Great Fit

Likeliness to Recommend

8 /10

What differentiates Calendly from other similar products?

Seamless integration with various calendar systems and CRMs, which streamlines the scheduling process and reduces manual work.

What is your favorite aspect of this product?

The automated scheduling feature that saves me time and reduces back-and-forth with patients to find a suitable appointment time. It's a huge efficiency booster for my practice!

What do you dislike most about this product?

The limitations on customization of the booking page and workflow in the lower-tier plans. It would be great to have more flexibility and control without having to upgrade to a more expensive plan.

What recommendations would you give to someone considering this product?

Make sure to map out your scheduling workflow and identify specific pain points to determine if Calendly's features will address your needs. Also, take advantage of the free trial or demo to test the integration with your existing systems and get a feel for the user interface.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Caring
  • Saves Time

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