What is Buffer?
A better way to manage social media for your business. Buffer makes it easy to manage your business's social media accounts. Schedule posts, analyze performance, and collaborate with your team 鈥� all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
91 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Buffer?
Pros
- Reliable
- Respectful
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Moderation and Workflow Management
Social Media Channel Integration Outbound
Social Media Channel Integration Inbound
Social Post Archival
Campaign Execution
Dashboards and Visualization
Social Response Management
Social Asset Management
Contextual Analysis
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Quality of Features
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Buffer Reviews
NANDAKISHOR R.
- Role: C-Level
- Industry: Media
- Involvement: End User of Application
Submitted Nov 2021
Best for social media management
Likeliness to Recommend
What differentiates Buffer from other similar products?
The main advantage of buffer is that we can handle different social media platforms at a single time. This reduces our work timing and efforts.
What is your favorite aspect of this product?
The main reason I like Buffer is because of their user friendly interface and the feature they provide for handling the social media accounts. This is a fantastic feature from the buffer team. I recommend who need to handle their different social media in one hand you can go for Buffer. Kudos to Buffer Team.
What do you dislike most about this product?
There is nothing that I dislike about buffer. But I recommend one from my side to the team. If possible try to add user without login, This is my o personal suggestion. There is nothing that I dislike about buffer.
What recommendations would you give to someone considering this product?
Buffer is the best social media tool for handling multiple social media accounts at a time. By using this tool you can reduce your worktime and can handle the social media accounts very effectively. If you are asking me I recommend buffer from my end.
Pros
- Reliable
- Efficient Service
- Effective Service
- Inspires Innovation
Mohit K.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2021
Manage social networks quickly and effectively in
Likeliness to Recommend
What differentiates Buffer from other similar products?
We use Buffer for efficient social media marketing management. We can know who is interacting and schedule our posts at strategic times. We are delighted to have a plan focused on developing online and digital marketing; it has helped us achieve significant post coverage and great success in scheduling content on any social network. We have been able to get new leads thanks to Buffer.
What is your favorite aspect of this product?
Buffer allows me to maintain straightforward and efficient social media management. I can analyze my posts as it helps me perceive statistics of how many people manage to view my content. I have been able to customize it to my liking; the interface is very original.
What do you dislike most about this product?
They should add integrations with practical software such as calendar organization or task management; it would be a good synchronization.
What recommendations would you give to someone considering this product?
Buffer is perfect; it works excellently. It syncs well with your social media accounts, and social media is a necessary addition to any business. This program allows you to make the most of it to achieve the reach of your posts, which is very suitable for promoting your products or services.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2021
Synchronizing social networks with Buffer
Likeliness to Recommend
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Efficient Service
