What is Brevo?
Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Transparent
- Reliable
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Basic Reporting and Analytics
Campaign Management
Segmentation
Email Templates
Content Authoring
Contact Database
SPAM Compliance
Mobile Optimized
Auto-Responders
A/B Testing
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Vendor Support
Ease of Customization
Also Featured in...
Brevo Reviews
Sophie B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2021
CRM tool and email marketing
Likeliness to Recommend
What differentiates Brevo from other similar products?
They offer excellent flexibility and multiple formats, templates are perfect and easy to change or update for current events or sales, it is also very intuitive and I was able to use it with very little previous investigation on how it works, your analysis and campaign reports allowed us and I make quick and accurate decisions about our content and take measures to grow our audience, it is also very easy to create emails with the drag and drop function and be able to create and store templates it makes it even better, this software is ideal for the emails.
What is your favorite aspect of this product?
I loved that it is easy to use and I became a functional user in a few hours, they also have the necessary tools and offer ease of use for any business need, it also has an excellent price of good volume and quality because it offers very good benefits. for your business at a very honest and affordable cost, it is an easy app to build on your domain and connects people through emails and offers a large storage space to keep many contacts in the same place.
What do you dislike most about this product?
The only issue is the loading speed and overall responsiveness, going from the home page to editing a campaign draft takes a long time to load.
What recommendations would you give to someone considering this product?
I recommend this tool over other bulk mailing tools because it allows quick import of contacts with automatic bounce checking.
Pros
- Continually Improving Product
- Reliable
- Caring
- Fair
Wendy A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
Flexible Communication System.
Likeliness to Recommend
What differentiates Brevo from other similar products?
Sendingblue texting capability its my favorite.
What is your favorite aspect of this product?
Functionality of the tool features.
What do you dislike most about this product?
Nothing at all to underline, easy flexible software.
What recommendations would you give to someone considering this product?
I can recommend Sendinblue as a perfect solution with great communication capabilities which helps the company on easy communication.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shannon D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2021
Great Sales Intelligence Easy Solution.
Likeliness to Recommend
What differentiates Brevo from other similar products?
My best and most functional communication platform.
What is your favorite aspect of this product?
Interface is very simple to understand the features arrangement.
What do you dislike most about this product?
There is nothing to dislike on this software.
What recommendations would you give to someone considering this product?
Great sales and campaign management tool and the email marketing power is also helpful.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
