
What is Brevo?
Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBrevo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Brevo.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Transparent
- Reliable
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Basic Reporting and Analytics
Campaign Management
Segmentation
Content Authoring
Email Templates
Contact Database
SPAM Compliance
Mobile Optimized
Auto-Responders
A/B Testing
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Vendor Support
Ease of Customization
Also Featured in...
Brevo Reviews

Wendy A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
Flexible Communication System.
Likeliness to Recommend
What differentiates Brevo from other similar products?
Sendingblue texting capability its my favorite.
What is your favorite aspect of this product?
Functionality of the tool features.
What do you dislike most about this product?
Nothing at all to underline, easy flexible software.
What recommendations would you give to someone considering this product?
I can recommend Sendinblue as a perfect solution with great communication capabilities which helps the company on easy communication.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Shannon D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2021
Great Sales Intelligence Easy Solution.
Likeliness to Recommend
What differentiates Brevo from other similar products?
My best and most functional communication platform.
What is your favorite aspect of this product?
Interface is very simple to understand the features arrangement.
What do you dislike most about this product?
There is nothing to dislike on this software.
What recommendations would you give to someone considering this product?
Great sales and campaign management tool and the email marketing power is also helpful.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Marie M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2021
Ideal for mass mail
Likeliness to Recommend
What differentiates Brevo from other similar products?
The analysis of the campaign performance is easy and you can also create your email automation in a very simple way, the detailed analysis of the data of my campaigns helped me a lot while I was working on the next campaign, also the reports are very clear and They help in the process of making decisions and planning the next movements, it also allows us to create 300 free daily emails, it also gives me practically all the customization options I need to send professional emails and reach my clients, it also has an excellent price of good volume and quality.
What is your favorite aspect of this product?
It is a very easy to use email campaign platform, the email editor is very practical, it provides a low cost solution for anyone who needs to send email marketing materials, the user interface is simple and easy to use. to use, all templates are customizable, easy to configure and their analysis shows excellent information, it has a very nice automation workflow process that has many options similar to big competitors, email and messaging can be personalize and is the best route for communication.
What do you dislike most about this product?
There is nothing I do not like about this tool, I find it very practical and easy to use, it is very modern and is always constantly growing, I do not have any negative comments about this tool.
What recommendations would you give to someone considering this product?
It gives me a simple answer for anyone who wants to send advertising material by email, it is fast and very safe, I recommend that you use this software, it will be very helpful.
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Saves Time