What is Brevo?
Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Transparent
- Reliable
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Basic Reporting and Analytics
Campaign Management
Segmentation
Content Authoring
Email Templates
Contact Database
SPAM Compliance
Mobile Optimized
Auto-Responders
A/B Testing
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Vendor Support
Ease of Customization
Also Featured in...
Brevo Reviews
Jay .
- Role: Consultant
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Amazing Team and Great Marketing Tool
Likeliness to Recommend
What differentiates Brevo from other similar products?
Sendinblue Tech team works really well. We used the product for email campaign to notifying our customer about our business. We used so many tool before that but what sendinblue makes different that there team who support you at every aspects of installation this tool that is too easy to setup.
What is your favorite aspect of this product?
Email campaigning works really well for us that help us to reach 7% increases in our business. Email read analytics also helpfull to understand about email read to open rate.
What do you dislike most about this product?
Nothing at all. Its work really well at all the aspects works from email campaign to analytics of tool
What recommendations would you give to someone considering this product?
If you are looking like this product then I would diffinetly recommend you to go for the sensiblue. There team works really well and very supportive to setup your requirements at every aspects.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
Gina C.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted May 2021
Intuitive marketing automation platform
Likeliness to Recommend
What differentiates Brevo from other similar products?
They have a free version with unlimited contacts Automation of repetitive tasks Previewing of campaigns to ensure proper formatting
What is your favorite aspect of this product?
The drag-and-drop functionality Easy to build signups forms
What do you dislike most about this product?
Images larger than 4 MB can't be embedded in emails
What recommendations would you give to someone considering this product?
It provides extensive set of email marketing options to help in lead generation and building relationships with your customers
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sophie B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2021
CRM tool and email marketing
Likeliness to Recommend
What differentiates Brevo from other similar products?
They offer excellent flexibility and multiple formats, templates are perfect and easy to change or update for current events or sales, it is also very intuitive and I was able to use it with very little previous investigation on how it works, your analysis and campaign reports allowed us and I make quick and accurate decisions about our content and take measures to grow our audience, it is also very easy to create emails with the drag and drop function and be able to create and store templates it makes it even better, this software is ideal for the emails.
What is your favorite aspect of this product?
I loved that it is easy to use and I became a functional user in a few hours, they also have the necessary tools and offer ease of use for any business need, it also has an excellent price of good volume and quality because it offers very good benefits. for your business at a very honest and affordable cost, it is an easy app to build on your domain and connects people through emails and offers a large storage space to keep many contacts in the same place.
What do you dislike most about this product?
The only issue is the loading speed and overall responsiveness, going from the home page to editing a campaign draft takes a long time to load.
What recommendations would you give to someone considering this product?
I recommend this tool over other bulk mailing tools because it allows quick import of contacts with automatic bounce checking.
Pros
- Continually Improving Product
- Reliable
- Caring
- Fair
