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Brainshark

Composite Score
7.7 /10
CX Score
7.6 /10
Category
Brainshark
7.7 /10

What is Brainshark?

Brainshark sales readiness software equips businesses with the training, coaching and content authoring capabilities needed to achieve sales mastery and outsell the competition. Prepare your teams today to win more tomorrow. Empower all your client-facing teams with the knowledge, skills and insights they need to perform at the highest level.

Company Details


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Awards & Recognition

Brainshark won the following awards in the Sales Enablement category

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Brainshark Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brainshark.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

2
Since last award

93 Plan to Renew

7
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brainshark?

6% Negative
9% Neutral
85% Positive

Pros

  • Helps Innovate
  • Saves Time
  • Fair
  • Appreciates Incumbent Status

Feature Ratings

Average 84

Sales Collateral Management

89

Onboarding and Training

88

Application Integration

83

Multi Device Capability

82

Collaboration

82

Intelligent Search

78

Content Analytics and Scoring

77

Next-Best-Action Recommendations

54

Lead Generation and Funnel Management

47

Vendor Capability Ratings

Average 82

Availability and Quality of Training

89

Vendor Support

88

Ease of Implementation

86

Business Value Created

83

Ease of Data Integration

83

Quality of Features

80

Usability and Intuitiveness

80

Ease of IT Administration

80

Product Strategy and Rate of Improvement

78

Breadth of Features

78

Ease of Customization

76

Brainshark Reviews

  • Role: C-Level
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2021

Great Product

Likeliness to Recommend

10 /10

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Caring

Olga Z.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Great and broad capabilities for sales enablement

Likeliness to Recommend

10 /10

What differentiates Brainshark from other similar products?

Brainshark offers the best of both world - sales training and progress tracking and a repository for sales enablement materials.

What is your favorite aspect of this product?

Our sales team is using it with ease to access the materials they need.

What do you dislike most about this product?

Some components and modules of the application do not talk to each other, but I believe it is on Brainshark's roadmap to address.

What recommendations would you give to someone considering this product?

Roll it out with a big emphasis on effective use by the sales team and appoint an accountable content manager and training manager to make the most of this platform.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Jennifer L.

  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to use product

Likeliness to Recommend

9 /10

What differentiates Brainshark from other similar products?

Features are easy to use and it's intuitive and not hard to implement

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

the marketing

What recommendations would you give to someone considering this product?

trial it against a few other providers

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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