
What is Brainshark?
Brainshark sales readiness software equips businesses with the training, coaching and content authoring capabilities needed to achieve sales mastery and outsell the competition. Prepare your teams today to win more tomorrow. Empower all your client-facing teams with the knowledge, skills and insights they need to perform at the highest level.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
94 Likeliness to Recommend
2
Since last award
93 Plan to Renew
7
Since last award
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brainshark?
Pros
- Helps Innovate
- Saves Time
- Fair
- Appreciates Incumbent Status
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Collateral Management
Onboarding and Training
Application Integration
Multi Device Capability
Collaboration
Intelligent Search
Content Analytics and Scoring
Next-Best-Action Recommendations
Lead Generation and Funnel Management
Vendor Capability Ratings
Availability and Quality of Training
Vendor Support
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Customization
Also Featured in...
Brainshark Reviews
- Role: C-Level
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2021
Great Product
Likeliness to Recommend
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Caring

Olga Z.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2021
Great and broad capabilities for sales enablement
Likeliness to Recommend
What differentiates Brainshark from other similar products?
Brainshark offers the best of both world - sales training and progress tracking and a repository for sales enablement materials.
What is your favorite aspect of this product?
Our sales team is using it with ease to access the materials they need.
What do you dislike most about this product?
Some components and modules of the application do not talk to each other, but I believe it is on Brainshark's roadmap to address.
What recommendations would you give to someone considering this product?
Roll it out with a big emphasis on effective use by the sales team and appoint an accountable content manager and training manager to make the most of this platform.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring

Jennifer L.
- Role: Operations
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2021
Easy to use product
Likeliness to Recommend
What differentiates Brainshark from other similar products?
Features are easy to use and it's intuitive and not hard to implement
What is your favorite aspect of this product?
ease of use
What do you dislike most about this product?
the marketing
What recommendations would you give to someone considering this product?
trial it against a few other providers
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing